Bilingual Customer Support Specialist (Spanish/Russian)

Coral Club Europe; Comunidad Valenciana; Presencial; EUR 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Friendly team environment

Global wellness company

Meaningful work

Descripción de la vacante

Coral Club International is seeking a Customer Support Specialist to join our team in Spain. You will provide professional support to customers, ensuring timely, accurate, and friendly assistance across calls, emails, and chat.

Based at our Alicante area office, you will handle orders, track delivery, answer product questions, and document interactions in our CRM. Fluency in Spanish (Spain) and Russian is required, with a customer-focused, calm demeanor.

Formación

• Native Spanish (Spain) language required.
• Good Russian language skills are required.
• Excellent communication and customer service abilities.
• Strong organizational skills and attention to detail.

Responsabilidades

• Answer customer calls, emails, and chats.
• Assist with order status, delivery, pricing, and placing orders.
• Record interactions accurately in the CRM system.
• Resolve issues calmly and empathetically with customers.

Conocimientos

Spanish (Spain) native

Russian

Communication skills

Customer service

Organizational skills

Herramientas

CRM software

Descripción del empleo

Coral Club International is seeking a Customer Support Specialist to join our team in Spain. You will provide professional support to customers, ensuring timely, accurate, and friendly assistance across calls, emails, and chat.

Based at our Alicante area office, you will handle orders, track delivery, answer product questions, and document interactions in our CRM. Fluency in Spanish (Spain) and Russian is required, with a customer-focused, calm demeanor.