Bank Branch Controller in Llucmajor

Caixa d'estalvis/Caja de ahorros; Lluchmayor; Presencial; EUR 22.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Collective bonus supplements

Formal training support

Descripción de la vacante

Caixa d'estalvis Caja de ahorros in Mallorca seeks an experienced Branch Operations Controller to oversee daily operations, administration, and customer service at their Llucmajor branch. This full-time position offers a permanent role in a professional banking environment.

You will coordinate operations and support branch management across commercial and administrative activities, including front-office service, cash desk transactions, and documentation for customer financing requests, while

Formación

• Completed university degree (bachelor’s or master’s).
• At least 36 months of proven banking or financial sector experience.
• High level of Catalan and solid English skills; proficiency in Microsoft Office.

Responsabilidades

• Managing day-to-day commercial, operational, and administrative branch functions.
• Handling front-office customer service, cash desk transactions, and product administration.
• Processing financing requests and maintaining required documentation.
• Ensuring regulatory compliance, document control, and operational accuracy.
• Supporting the branch manager and assisting local business development.

Conocimientos

Catalan (C1)

English (B2)

Microsoft Office

Customer service

Organizational skills

Educación

Bachelor's or Master’s degree

Descripción del empleo

Are you an experienced banking professional looking for a stable career opportunity in Mallorca? A leading savings bank is seeking a dedicated Branch Operations Controller to oversee daily operations, administration, and customer service at their branch in Llucmajor. If you bring a strong background in financial services, solid organizational capabilities, and a commitment to operational excellence, this full-time role offers you a permanent position in a professional banking environment.

In this key role, you will take charge of operational coordination and support the branch management across commercial and administrative activities:

• Managing day-to-day commercial, operational, and administrative branch functions
• Handling front-office customer service, cash desk transactions, and financial product administration
• Processing customer financing requests and managing required documentation
• Ensuring regulatory compliance, strict document control, and operational accuracy
• Providing reliable support to the branch manager and actively assisting in local business development

To be successful in this position, you should meet the following requirements:

• A completed university degree (second cycle or bachelor's degree)
• At least 36 months of proven relevant experience in the banking or financial sector
• High level of Catalan (C1 / intermediate-high) and solid English skills (B2 level valued)
• Proficiency in Microsoft Office tools
• Valid driving licence (Category B); having your own vehicle is an advantage
• Additional qualifications in financial regulations such as MiFID and LCI are highly valued

What is offered:

• A permanent, full-time contract starting in October 2026
• An annual gross salary of 24,322.20 EUR paid in 12 monthly instalments
• Standard working hours from Monday to Friday, 08:00 to 15:00, with Thursday afternoon shifts (16:00 to 19:00) from October 1 to April 30
• Collective agreement benefits including collective bonus supplements and formal training support