Assistant Housekeeping Manager

Soho House & Co; Barcelona; Presencial; EUR 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Team meal on shift

Soho House Membership

50% discount on Food & Drink

Team Room Rates

Birthday Day Off

Discount on Cowshed & Soho Home

Cookhouse & House Tonic programs

Continuous training and development

Benefits platform discounts

Descripción de la vacante

Soho House & Co Barcelona is seeking an Assistant Housekeeping Manager to uphold luxury standards across the Club. You will work closely with the Housekeeping Manager to oversee daily operations, supervise staff, and ensure impeccable cleanliness and presentation in public spaces, lounges, spa, and back-of-house areas.

You will lead staff rosters, monitor quality, respond to guest requests, assist with inventory, and support recruitment and training while maintaining cost control and high levels

Formación

• 2+ years of experience as Housekeeping supervisor or assistant manager.
• Hospitable and customer-focused with a professional demeanour.
• Ability to manage teams and coordinate daily operations under pressure.
• Willingness to work flexible shifts, including weekends and holidays.
• Strong communication and collaboration with other departments.

Responsabilidades

• Oversee daily housekeeping operations across all Club areas under the Housekeeping Manager.
• Supervise staff schedules to ensure proper coverage and efficiency.
• Conduct regular inspections of cleanliness, presentation and maintenance standards.
• Respond promptly to guest requests and resolve issues courteously.
• Assist with inventory and cost control of supplies and equipment.

Conocimientos

Housekeeping supervision

Customer service

Team leadership

Problem solving

Flexible shifts

Descripción del empleo

The place…

Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant.

Soho House & Co. – Barcelona

The place…

Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant.

The Role…

At Soho House, theAssistant Housekeeping Managersupports the delivery of an exceptional member and guest experience by maintaining the highest standards of cleanliness, organisation, and presentation across all areas of the Club. Working closely with the Housekeeping Manager, you will oversee the day-to-day operations of the housekeeping team, ensuring every space reflects the luxury and attention to detail expected at the Club.

Main duties…

• Support the Housekeeping Manager in overseeing daily housekeeping operations across all areas, including public spaces, member lounges, changing rooms, spa areas, and back-of-house.
• Supervise and coordinate housekeeping staff schedules to always ensure appropriate coverage.
• Conduct regular inspections to ensure cleanliness, presentation, and maintenance standards are consistently met.
• Respond promptly to guest/member requests, resolving any housekeeping concerns efficiently and courteously.
• Assist with inventory management of cleaning supplies, linen, guest amenities, and equipment, ensuring cost control and minimal waste.
• Support recruitment, onboarding, and training of housekeeping staff.
• Ensure team is fully briefed on daily priorities, special requests, and Club standards.
• Communicate effectively with other departments (Front Office, Events, Maintenance) to coordinate service delivery.
• Create efficient staff rotas, manage labour costs, and reduce unnecessary overtime to maintain operational excellence.
• Uphold and enforce standards of appearance, compliance, safety, and professionalism across the team.

What We Are Looking For...

• Minimum of 2+ years’ experience as Housekeeping supervisor or assistant manager.
• Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
• Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
• Must be able to demonstrate competency as outlined in the training schedule and Club School
• Must be able to work flexible shifts and schedules, including weekends and holidays as needed
• Ability to take direction, work in a team environment and autonomously

Benefits...

• Team meal whilst on shift prepared by our chefs
• Soho House Membership
• 50% Team discount on Food & Drink, 7 days a week
• Team Room Rates; Any Bedroom, Any House, $100 a night
• Birthday Day Off
• Discount on Cowshed products and Soho Home (up to 20%)
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.