Asesor/A Comercial | Sector Financiero | Valencia

Genda; Valencia; On-site; EUR 32,000 - 40,000; Full time

Benefits offered by this job

Health benefits package

Employee discounts

Commission and bonus opportunities

Comprehensive training

Career development opportunities

Job summary

Genda, a leading retailer, seeks a Senior Sales Advisor in Valencia, Valencia to deliver exceptional customer service, explain product features, and drive sales. You will be the main contact for customers seeking detailed information and personalized recommendations.

Responsibilities include engaging with customers, maintaining product knowledge, assisting with product selection, handling inquiries and returns, and supporting store operations to meet targets.

Qualifications

• Proven experience as a Sales Advisor or similar customer-facing role with a track record of meeting sales goals.
• Exceptional knowledge of product categories relevant to the retailer's business.
• Excellent communication, interpersonal and active listening skills.
• Customer-centric approach with a passion for providing outstanding service.
• Ability to demonstrate products and explain technical details clearly.
• Valuable experience in Valencia retail environment.

Responsibilities

• Engage with customers to understand needs and provide expert product advice.
• Drive sales by recommending products and meeting targets.
• Maintain in-depth knowledge of product lines, arrivals, and promotions.
• Assist customers with product selection and demonstrations.
• Handle inquiries, issues and returns with professionalism.
• Keep the sales floor organized, attractive, and well-stocked.
• Assist with inventory counts and replenishment.
• Build strong customer relationships to encourage loyalty.
• Stay informed about market trends and competitor offerings.
• Collaborate with team members and management to reach store goals.

Skills

Sales expertise

Customer service

Product knowledge

Job description

About the RoleOur client, a leading retailer known for its high-quality products, is seeking a Senior Sales Advisor with specialized product knowledge to join their team in Valencia, Valencia. This role is integral to providing exceptional customer service, driving sales, and ensuring customers have a positive and informative shopping experience. The ideal candidate will possess extensive product expertise, strong interpersonal skills, and a genuine passion for helping customers find the perfect items. You will be a key point of contact for customers seeking detailed product information and personalized recommendations. This is a fantastic opportunity for a motivated individual to contribute to the success of a respected brand in the Valencia, Valencia market, offering career growth and a supportive team environment.Key Responsibilities

• Engage with customers to understand their needs and provide expert advice on product features, benefits, and usage.
• Drive sales by recommending appropriate products and solutions, meeting and exceeding sales targets.
• Maintain in-depth knowledge of the company's product lines, including new arrivals and promotional items.
• Assist customers with product selection, demonstrating products effectively.
• Handle customer inquiries, issues, and returns with professionalism and efficiency.
• Contribute to maintaining an organized, attractive, and well-stocked sales floor.
• Assist with inventory management, including stock counts and replenishment.
• Build and maintain strong customer relationships to encourage repeat business and loyalty.
• Stay informed about market trends and competitor offerings.
• Collaborate with team members and management to achieve store goals.

Requirements

• Proven experience as a Sales Advisor or similar customer-facing role, with a strong track record of meeting sales goals.
• Exceptional knowledge of specific product categories relevant to our client's business.
• Excellent communication, interpersonal, and active listening skills.
• A customer-centric approach with a passion for providing outstanding service.
• Ability to demonstrate products and explain technical details clearly.
• Experience in Valencia, Valencia retail environment is advantageous.
• Ability to work collaboratively in a team setting.
• Flexibility to work various shifts, including weekends and holidays.
• Enthusiasm and a positive attitude.

Benefits

• An annual salary of 36000 euros.
• Commission and bonus opportunities based on sales performance.
• Employee discounts on a wide range of products.
• Comprehensive training on products and sales techniques.
• Health benefits package.
• A supportive and dynamic retail environment in Valencia, Valencia.
• Opportunities for professional development and career