Arabic Speaking Sales Development Representative - Google Ads Products

Teleperformance Spain; Barcelona; Hybrid; EUR 20,000 - 25,000; Full time

Benefits offered by this job

Relocation package support

Private health insurance

Referral program up to €2,000

Career development and training

World Trade Center Barcelona office

Job summary

Teleperformance Spain in Barcelona is seeking an Arabic-speaking Sales Development Representative to drive outbound calls and promote services on Google Ads products. You will maintain CRM records, build a robust customer base, and analyze data to support sales strategies in a dynamic, tech-focused environment.

The role emphasizes collaboration with teams, strong communication, and a proactive, goal-oriented mindset in a hybrid Barcelona setting with competitive compensation including bonuses.

Qualifications

• Arabic language proficiency at C2 level; good English skills.
• Experience with CRM systems and using data to drive sales strategies.
• Ability to work independently and manage responsibilities with minimal guidance.

Responsibilities

• Make outbound calls to promote and sell services.
• Create and maintain a complete customer database.
• Consolidate and expand the customer base.
• Log outbound call history and customer responses in detail.
• Monitor competitors’ products and plan selling strategies.
• Handle customer needs and inquiries.

Skills

Arabic language proficiency

English proficiency

CRM experience

Communication skills

Team collaboration

Goal oriented

Proactive attitude

Business acumen

Customer focus

Tools

CRM platforms

Job description

Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Digital Marketing Ads - a game-changing tool for businesses everywhere! This role is tailored for individuals who can navigate the complexities of the Middle East market, targeting companies with high potential and a tech-focused environment.

Responsibilities

• Make outbound customer calls to promote and sell services.
• Create, maintain, and update a customer database with complete information.
• Consolidate and build the customer base.
• Record outbound call history and customer responses in detail.
• Monitor competitors’ products or services and develop selling strategies.
• Handle customer needs and inquiries.

Requirements

• Language Skills: C2 level of Arabic. Good level of English (oral and written).
• Experience: 16 Months previous sales experience is desirable. Ability to work independently.
• Comfortable working independently and managing responsibilities with occasional guidance.
• CRM Experience: solid CRM experience, able to navigate CRM platforms, analyze customer data, and support sales strategies.
• Communication Skills: proficient communication skills, comfortable sharing information, facilitating discussions, and collaborating with team members.
• Goal-Oriented: ability to work in a goal-oriented environment.
• Proactive Attitude: motivated and proactive individual.
• Team Collaboration: ability to work in a team.
• Business Acumen: proficient business acumen, comfortable with evaluating business performance and supporting decision-making processes.
• Customer Focus: customer-oriented.

Specialized Skills for the Middle East Market

• Middle East Market Knowledge: general understanding of the diversity of the Middle East market. Knowledge of cultural differences in the region.
• Familiarity with MENA business practices and etiquette.
• Middle East Communication Skills: ability to communicate effectively with professionals from different Middle East countries. Understanding of the nuances of Arabic business communication.
• Familiarity with formal and informal communication styles in the region.
• Middle East Cultural Knowledge: multicultural sensitivity. Ability to build trust relationships with people from different cultural backgrounds.
• Knowledge of the predominant values in the region.
• Middle East Legal Knowledge:
• Understanding of data privacy regulations in Middle East countries.
• Familiarity with relevant business laws and regulations in the region.
• Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
• Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
• Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
• Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
• Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
• Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
• Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
• Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
• Full-time (39 hours/week) hybrid position in Barcelona
• Salary of 22.525€ gross/year + up to 3.975€ gross/year in bonus.
• Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
• Relocation package support.
• Private Health Insurance.
• Continuous skill development and certifications. Specific sales training.
• Clear career growth opportunities supported by coaches and a motivating team environment.
• Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
• Prime office location at the World Trade Center, Barcelona, surrounded by the sea.

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

Arabic speaking Sales Development Representative - Google Ads Products Barcelona, Catalonia, ES