Arabic speaking Sales Development Representative - Google Ads Products

Teleperformance; Barcelona; Hybrid; EUR 20,000 - 25,000; Full time

Benefits offered by this job

Private Health Insurance

Relocation package

Referral Program

Career growth opportunities

Job summary

Teleperformance Spain in Barcelona is seeking a proactive sales professional for an outbound role focused on the Middle East market. You will promote services, manage a customer database, and build the customer base while tracking responses and follow-ups.

The position requires strong ME market knowledge, cultural awareness, and effective communication across diverse teams. Relocation and health benefits may be offered as part of the package.

Qualifications

• Knowledge of Middle East market and cultural differences.
• Familiarity with MENA business practices and etiquette.
• Middle East communication skills and Arabic business communication nuances.
• Understanding of data privacy regulations in Middle East countries.
• Familiarity with regional business laws and regulations.

Responsibilities

• Make outbound customer calls to promote and sell services.
• Create, maintain, and update a customer database with complete information.
• Consolidate and build the customer base.
• Record outbound call history and customer responses in detail.
• Ensure consistent customer follow-up.
• Monitor competitors' products or services and develop selling strategies.
• Handle customer needs and inquiries.

Skills

ME Market Knowledge

Arabic Communication

Cultural Sensitivity

MENA Etiquette

Middle East Legal Knowledge

Data Privacy Compliance

Job description

Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere! This role is tailored for individuals who can navigate the complexities of the Middle East market, targeting companies with high potential and a tech-focused environment.

Responsibilities

• Make outbound customer calls to promote and sell services.
• Create, maintain, and update a customer database with complete information.
• Consolidate and build the customer base.
• Record outbound call history and customer responses in detail.
• Ensure consistent customer follow-up.
• Monitor competitors' products or services and develop selling strategies.
• Handle customer needs and inquiries.

Specialized Skills for the Middle East Market

• Middle East Market Knowledge: general understanding of the diversity of the Middle East market. Knowledge of cultural differences in the region.
• Familiarity with MENA business practices and etiquette.
• Middle East Communication Skills: ability to communicate effectively with professionals from different Middle East countries. Understanding of the nuances of Arabic business communication.
• Familiarity with formal and informal communication styles in the region.
• Middle East Cultural Knowledge: multicultural sensitivity. Ability to build trust relationships with people from different cultural backgrounds.
• Knowledge of the predominant values in the region.
• Middle East Legal Knowledge:
• Understanding of data privacy regulations in Middle East countries.
• Familiarity with relevant business laws and regulations in the region.

Desirable Skills

• Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
• Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
• Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
• Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
• Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
• Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
• Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
• Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

• Full-time (39 hours/week) hybrid position in Barcelona
• Salary of 22.525€ gross/year + up to 3.975€ gross/year in bonus.
• Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
• Relocation package support.
• Private Health Insurance.
• Continuous skill development and certifications. Specific sales training.
• Clear career growth opportunities supported by coaches and a motivating team environment.
• Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
• Prime office location at the World Trade Center, Barcelona, surrounded by the sea.

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.