Apprenticeship Change andContinuousImprovement

Intact Insurance Europe; Madrid; Presencial; EUR 10.000 - 15.000; Jornada completa

Descripción de la vacante

Intact Insurance Europe invites you to join an Apprenticeship in Madrid, joining the Change and CI improvement team to support transformation programs across the organization. You will gain hands-on experience in business transformation within an international insurance setting and work with colleagues across several countries.

You will assist in process optimization, data analysis, and change-management activities while developing your skills in a fast-paced, multinational environment.

Formación

• Currently pursuing or recently completed a degree (Business, Engineering, Data, or similar).
• Strong interest in Change Management, Continuous Improvement, or Transformation.
• Analytical mindset with attention to detail and data work.
• Well-organized with ability to manage multiple tasks.
• Strong communication skills in Spanish and English (written and spoken).
• Team player with good interpersonal skills for cross-functional collaboration across countries.
• Comfortable working in an international, fast-paced environment.
• Good knowledge of Microsoft Office tools (Excel, PowerPoint, Word).

Responsabilidades

• Support continuous improvement initiatives across different functions.
• Assist in analysis and optimization of processes to improve efficiency and performance.
• Collect, analyze, and interpret data to support decision-making.
• Contribute to change management initiatives and internal transformation projects.
• Collaborate with cross-functional teams and stakeholders across multiple countries.
• Prepare presentations, reports, and documentation for ongoing projects.

Conocimientos

Change Management

Continuous Improvement

Transformation

Analytical mindset

Spanish & English communication

Organization skills

MS Office

Educación

Business/Engineering/Data degree

Herramientas

Microsoft Office

Descripción del empleo

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community.

Feel empowered to learn and grow while being valued for who you are. At Intact Insurance, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.

Who we are

At Intact Insurance, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups.

Across Europe, our footprint includes offices in France, Spain, Belgium and the Netherlands, supported by a dedicated team of around 300 professionals.

The opportunity

We are offering an exciting Apprenticeship within our Change and CI improvement team. In this role, you will support key transformation and process improvement initiatives across the organization, gaining hands‑on experience in business transformation within an international insurance environment.

Some of the responsibilities include but are not limited to:

• Supporting continuous improvement initiatives across different business functions
• Assisting in the analysis and optimization of processes to enhance efficiency and performance
• Collecting, analyzing, and interpreting data to support decision‑making
• Contributing to change management initiatives and internal transformation projects
• Collaborating with cross‑functional teams and stakeholders across multiple countries
• Preparing presentations, reports, and documentation for ongoing projects

The expertise you bring

• Currently pursuing or recently completed a degree (Business, Engineering, Data, or similar)
• Strong interest in Change Management, Continuous Improvement, or Transformation
• Analytical mindset with strong attention to detail and an interest in working with data
• Well‑organized, with the ability to manage multiple tasks effectively
• Strong communication skills in Spanish and English (written and spoken)
• Team player with good interpersonal skills and the ability to collaborate with different stakeholders
• Comfortable working in an international and fast‑paced environment
• Good knowledge of Microsoft Office tools (Excel, PowerPoint, Word)

Why choose Intact

We live our Values: We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility.

Our commitment to Diversity: Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what’s right to build an inclusive society.

Manage your Time: What you accomplish matters more than hours in the office. We are committed to creating a positive and supportive environment in which you perform your best. Our Time-Off and Flexible Work Arrangement options help foster a healthy work‑life balance.

Check out our Glassdoor reviews to see why people love working for Intact!

Our promise to you

Our Values are foundational to our success at Intact. You’ll make a difference every day when you live our Values, do your best work, are open to change, and invest in yourself.

In return, we promise you support, opportunities and performance‑led financial rewards in a flexible work environment where you can:

• Shape the future: Help us lead an insurance transformation to better protect people, businesses and society.
• Win as a team: Collaborate with inspiring people to do your best work every day and together, stand up for what is right.
• Grow with us: Refresh and reinvent your skills, learn from our diverse teams, lift others up, and grow.

About Intact

As part of Intact Financial Corporation (IFC) – Canada’s largest Property & Casualty insurer, with nearly CAD$24 billion in annual direct premiums and a global team of 31,000 employees – we bring global strength, deep expertise, and a strong focus on customers.

Intact Insurance Europe is part of IFC’s Global Specialty Lines business (GSL) which represents 3,500 professionals dedicated to more than 20 niche segments. GSL operates across North America, the UK, and Europe, and benefits from a strong international network covering over 150 territories – with clear profitable growth ambitions to reach $10 billion in operating DPW by 2030, performing at a sub‑90 operating combined ratio.

We’re specialists who go the extra mile, offering expert solutions, treating claims as a promise, and helping businesses manage risk and move forward.

4 out of 5 brokers recognize us as a trusted partner, valuing our specialized expertise, simplified multinational programs, local market knowledge, and reliable claims handling.

Intact Insurance (Europe) S.A. is committed to ensuring that your privacy is protected, as the data controller, we take the necessary measures to ensure the security and confidentiality of the personal information it holds or processes in compliance with the General Data Protection Regulation (EU) of 27 April 2016 (\"GDPR\") and the Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales. The data you provide will be processed as part of our candidate selection process. The legal basis for this processing is our legitimate interest in considering your application. Unless you object, your CV will be kept for two years after our last contact with you. We may kept your data for the duration of the employment contract in the event of recruitment. Once your employment has ceased, your personal data will be only retained for as long as is necessary to satisfy any legal, accounting or reporting obligations. Intact Group companies and third‑party partners may be recipients of your personal data when required. Sometimes your personal information may be sent to other parties outside of the European Economic Area (EEA) in connection with the purposes set out above. We will take all reasonable steps to ensure that your personal information is treated securely and in compliance with data protection regulations.

In accordance with data protection laws, you have the right to access and obtain a copy of the data concerning you, object to the processing, have it rectified or deleted. All you have to do is write to the Intact Insurance (Europe) Data Protection Officer to the following address Intact Insurance (Europe) S.A. Edif. Torre Europa, Pº de la Castellana, 95 – Planta 19 28046 Madrid (SPAIN) or send an email to the following address [e-mail]. We will ask you to confirm your identity if we need to, we have one month from receiving your request to tell you what action we have taken.