AI Technical Lead — Hybrid, Global Impact

Verisure; Alicante; Hybrid; EUR 110,000 - 140,000; Full time

Benefits offered by this job

Hybrid Work Model

Dynamic Culture

Global Impact

Continuous Learning

Lunch & coffee included at offices

Paid time off: 23 days

Job summary

Verisure in Alicante seeks an AI Technical Lead to drive the technical transformation of customer interactions, moving from IVR to AI-powered conversational experiences across voice and digital channels. You will lead a multidisciplinary team of AI Engineers and QA Engineers, define architecture and standards, mentor your team, and collaborate with product, security, and platform teams across countries.

This role blends hands-on engineering with strategic leadership in a fast-growing security

Qualifications

• Experience designing AI/ML or LLM-based solutions for production.
• Cloud-native, distributed architectures in AWS.
• Strong engineering practices with CI/CD and testing.
• Proven leadership translating business requirements into designs.
• Fluent in Spanish and English.

Responsibilities

• Lead the technical transformation to AI-powered interactions.
• Define architecture, standards, and key decisions.
• Mentor AI Engineers and QA Engineers.
• Collaborate with product, security, legal, and platform teams across countries.

Skills

Technical Leadership

AI in Production

Cloud-Native Architecture

Engineering Excellence

Spanish & English

Tools

AWS

Genesys Cloud

LangGraph

Job description

Verisure in Alicante seeks an AI Technical Lead to drive the technical transformation of customer interactions, moving from IVR to AI-powered conversational experiences across voice and digital channels. You will lead a multidisciplinary team of AI Engineers and QA Engineers, define architecture and standards, mentor your team, and collaborate with product, security, and platform teams across countries.

This role blends hands-on engineering with strategic leadership in a fast-growing security