AI & Operations Process Manager: Scale & Optimize Workflows

Fever; Madrid; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Event discount

Hybrid Madrid

Health insurance

Tax support

Salary advances

Wellbeing perks

Job summary

Fever seeks an AI & Operations Process Manager to design and optimize cross‑regional workflows, boost automation, and scale operations. You’ll partner with Marketing, Product, Data, and Local teams to align strategies with practical execution, while building playbooks and KPIs for continuous improvement.

You’ll drive efficiency by implementing AI tools, collaborating with Tech/Data, and ensuring adoption across North America, Europe, APAC, and Latam. Fluency in English is essential.

Qualifications

• Master’s degree in Engineering, Mathematics, Statistics, or Data Analytics.
• 5+ years of experience in strategy/operations consulting, supply chain, media operations, marketing operations, or production management — ideally in large-scale, fast-paced, digital-first organizations.
• Strong experience in process design, optimization, and workflow automation.
• Comfortable working with data and defining KPIs to measure performance.
• Hands‑on mindset: able to move from strategy to execution quickly.
• Experience with automation tools (e.g., Zapier, Make, Notion, Airtable, etc.) is a strong plus.
• Familiarity with AI tools and interest in leveraging them for operational efficiency.
• Strong communication and stakeholder management skills.
• Proficiency in both written and spoken English is a must

Responsibilities

• Design, implement, and continuously improve operational workflows across SMN.
• Identify inefficiencies, bottlenecks, and areas of improvement, and translate them into scalable processes.
• Standardize ways of working to ensure consistency and predictability in execution between different regions: North America, Europe, APAC, Latam.
• Identify opportunities to automate manual processes using AI tools and internal systems.
• Collaborate with Tech/Data teams to implement scalable solutions.
• Leverage AI tools to improve productivity and execution speed.
• Partner with stakeholders to ensure processes are adopted and correctly implemented.
• Document and maintain clear operational playbooks.
• Work closely with Marketing, Product, Data, and Local teams to align operations with business needs.
• Act as a bridge between strategy and execution, ensuring operational feasibility.
• Align the organization's business needs with technological and operational solutions by managing critical tools and procedures
• Define and track KPIs related to operational efficiency (e.g., post production time, output, quality).
• Use data to identify improvement opportunities and drive decision-making.

Skills

Process design

Workflow automation

KPIs

Data analysis

AI tools

Education

Master’s degree in engineering/math/stat/data analytics

Tools

Zapier

Make

Notion

Airtable

Job description

Fever seeks an AI & Operations Process Manager to design and optimize cross‑regional workflows, boost automation, and scale operations. You’ll partner with Marketing, Product, Data, and Local teams to align strategies with practical execution, while building playbooks and KPIs for continuous improvement.

You’ll drive efficiency by implementing AI tools, collaborating with Tech/Data, and ensuring adoption across North America, Europe, APAC, and Latam. Fluency in English is essential.