Admissions Advisor

Casvi International American School; Tres Cantos; On-site; EUR 24,000 - 32,000; Full time

Job summary

Casvi International American School in Tres Cantos, Madrid, is seeking an Admissions Specialist to guide and manage the admissions process for new students and their families, delivering personalized, professional service focused on excellence and timely responses.

You will join a professional, dynamic team and collaborate across departments to ensure a smooth admissions experience, oversee inquiries, applications, visits and interviews in Spanish and English, and pursue partnerships to increase

Qualifications

• Bachelor's degree or vocational training in Administration, Education, Marketing, Communication, Tourism, or related fields.
• Previous experience in admissions, customer service, sales, business development, or similar roles, preferably in the education sector.
• C2 level of English is required, both spoken and written.
• Excellent communication, negotiation, and customer service skills.
• CRM experience (Salesforce) is a plus.

Responsibilities

• Manage and comprehensively oversee the admissions process for new students.
• Assist, inform, and guide families throughout the entire admissions process, in both Spanish and English.
• Handle inquiries, applications, visits, and interviews with families and applicants.
• Track opportunities and keep information up to date in the relevant management systems.
• Coordinate with the various departments and schools within the Educational Group to ensure an excellent admissions experience.
• Participate in initiatives aimed at attracting and retaining new families.
• Contribute to achieving the objectives of the Admissions department.
• Represent the Group’s values and educational mission through excellent and professional communication.
• Partnership Development and Management: Identifying, negotiating, and managing strategic partnerships with different organisations and groups to create new student recruitment opportunities, increase enrolments, and strengthen the school's position in the market

Skills

English C2

Communication

Negotiation

Customer service

Team collaboration

Proactive attitude

Education

Bachelor's degree or vocational training in Administration, Education, Marketing, Communication, Tourism, or related fields

Tools

Salesforce

Job description

We are looking to hire an Admissions Specialist to join our team in Tres Cantos. The successful candidate will be responsible for guiding and managing the admissions process for new students and their families, providing personalized, professional service focused on excellence.

The successful candidate will join a professional and dynamic environment, actively participating in the duties of the position and collaborating with the rest of the team to ensure the smooth operation of the school and the quality of its educational services.

Main Responsibilities

• Manage and comprehensively oversee the admissions process for new students.
• Assist, inform, and guide families throughout the entire admissions process, in both Spanish and English.
• Handle inquiries, applications, visits, and interviews with families and applicants.
• Track opportunities and keep information up to date in the relevant management systems.
• Coordinate with the various departments and schools within the Educational Group to ensure an excellent admissions experience.
• Participate in initiatives aimed at attracting and retaining new families.
• Contribute to achieving the objectives of the Admissions department.
• Represent the Group’s values and educational mission through excellent and professional communication
• Partnership Development and Management: Identifying, negotiating, and managing strategic partnerships with different organisations and groups to create new student recruitment opportunities, increase enrolments, and strengthen the school's position in the market

Requirements

• A college degree or vocational training in Administration, Education, Marketing, Communication, Tourism, or related fields.
• Previous experience in admissions, customer service, sales, business development, or similar roles, preferably in the education sector.
• C2 level of English is required, both spoken and written.
• Excellent communication, negotiation, and customer service skills.
• Ability to organize, plan, monitor, and manage multiple processes simultaneously.
• Results-oriented with a clear commitment to service.
• Proactive attitude, autonomy, responsibility, and ability to work as part of a team.
• Alignment with the Group’s values and educational mission.
• CRM experience (specifically Salesforce) is a plus.

We Offer

• Permanent contract.
• Full-time position.
• Opportunity to join a well-established and growing educational group.
• Stability and opportunities for professional development.
• Integration into a professional and committed team.
• Training and support to foster professional development.
• Participation in an innovative, international educational project focused on continuous improvement.