About the Role
Our client, a vital organization dedicated to enhancing community well-being and providing essential services, is seeking an experienced and dedicated Administrative Officer to join their team in Queenstown, Eastern Cape . This role is pivotal in ensuring the efficient operation of the Community Services Division, supporting program delivery, and managing administrative functions. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a genuine commitment to serving the community. This position offers a meaningful opportunity to contribute to positive social impact within Queenstown and the wider Eastern Cape region. We are looking for an individual with a proven ability to manage diverse administrative responsibilities in a service-oriented environment.
Key Responsibilities
- Provide comprehensive administrative support to the Community Services Division, including program managers and staff.
- Manage and maintain records, databases, and filing systems for program participants and activities.
- Coordinate the scheduling of meetings, workshops, and community outreach events.
- Handle incoming and outgoing correspondence, including emails, letters, and phone inquiries.
- Prepare reports, presentations, and documentation related to program activities and performance.
- Assist with budget management, processing invoices, and tracking expenses for the division.
- Liaise with community members, partner organizations, and government agencies.
- Ensure compliance with organizational policies, procedures, and relevant funding requirements.
- Manage office supplies and maintain the general administration of the division's office space.
- Support the implementation of new programs and initiatives by providing administrative coordination.
Requirements
- A minimum of 3 years of experience in an administrative or office support role.
- Experience working within the non-profit, community services, or public sector is highly advantageous.
- Exceptional organizational skills and the ability to manage multiple tasks and deadlines.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong written and verbal communication skills in English.
- Ability to handle sensitive information with discretion and empathy.
- Team player with good interpersonal skills and the ability to work effectively with diverse groups.
- Must be able to work on-site in Queenstown, Eastern Cape .
- A proactive approach to problem-solving and a commitment to efficient service delivery.
- Knowledge of local community dynamics in the Eastern Cape is a plus.
Benefits
- Competitive salary within the non-profit sector range.
- Opportunity to make a tangible difference in the community.
- Contribution to a provident fund.
- Professional development opportunities related to community development and administration.
- A supportive and mission-driven work environment.
- Exposure to a wide range of community programs and services.
- Standard office hours with potential for occasional overtime for events.