Account Manager – Spain

Lingonova

Barcelona

Híbrido

EUR 23.876 - 30.000

Jornada completa

14 días+

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Ventajas ofrecidas por este puesto de trabajo

Relocation support

Referral program bonuses

Continuous training and career development

Descripción de la vacante

An innovative company in Barcelona is seeking a German-speaking Account Manager focused on customer success and account optimization. In this role, you will build strong relationships with clients, monitor account performance, and identify growth opportunities. Candidates should possess 1-2 years of relevant experience, a BA/BS degree, and strong communication skills, with proficiency in German and English. This position offers a competitive salary and continuous career development in a supportive work environment.

Formación

1-2 years of experience in Customer Success or Account Management.
C2 level of German and proficient English.
Strong communication and problem-solving skills.

Responsabilidades

Provide ongoing support for clients and manage relationships.
Identify opportunities for account growth and improvements.
Collaborate with internal teams to deliver results.

Conocimientos

Communication skills

Relationship building

Problem-solving

Analytical skills

Organizational skills

Interpersonal skills

Educación

BA/BS degree or equivalent practical experience

Herramientas

CRM platforms (e.g., Salesforce)

Descripción del empleo

German-Speaking Account Manager – Customer Success & Optimization

Location: Barcelona, Spain
Work Type: On-site (with potential hybrid model)
Schedule: Full-time (39h/week)

Job Description

We are looking for a German-speaking Account Manager to join a dynamic team in Barcelona. In this role, you will focus on customer success, retention, and account optimization, supporting clients while helping them improve performance and grow their business.

You will build strong relationships with customers, optimize account performance, and identify opportunities for growth through product and process improvements.

Responsibilities

Account Management & Client Success

Provide ongoing support and relationship management for new and existing clients
Build strong long‑term partnerships and ensure high customer satisfaction
Proactively address client questions, concerns, and needs
Support clients in optimizing account performance and improving service quality
Manage a portfolio of accounts and monitor account performance
Use CRM and customer success tools to track progress and manage workflows
Meet outreach targets and engagement KPIs
Ensure consistent progress toward client growth and retention goals
Identify opportunities for account growth and operational improvements
Collaborate with internal teams and stakeholders to deliver the best results
Stay updated on industry trends and new tools
Participate in training, development, and knowledge‑sharing initiatives

Requirements

1–2 years of experience in Customer Success, Account Management, or a client‑facing role
BA/BS degree or equivalent practical experience
C2 level of German and proficient English
Strong communication, relationship‑building, and problem‑solving skills
Proven ability to work in a performance‑driven environment
Strong organizational skills and ability to manage multiple accounts simultaneously
Excellent written and verbal communication skills
Experience using CRM platforms (e.g., Salesforce or similar tools)
Background in hospitality, property management, or related industries
Strong analytical and problem‑solving abilities
Ability to improve processes and identify opportunities for growth
Emotional intelligence and strong interpersonal skills
Solution‑oriented mindset and proactive approach to challenges
Ability to collaborate effectively within cross‑functional teams