Account Manager Uki - Barcelona

Perk; Barcelona; Presencial; EUR 47.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity

Onsite gym

Fitness app subsidy

Flexible compensation plan

TravelPerk events

Descripción de la vacante

Perk is seeking an Account Manager to manage a portfolio of SMB customers in the UK and Ireland, driving satisfaction and growth within existing accounts. You’ll deepen customer engagement, understand clients’ businesses, and maximise Perk usage through upselling and cross-selling.

This data-informed role requires you to deliver regular reviews and stakeholder updates to senior leadership, collaborate with internal teams for seamless integrations, and build lasting value in a fast-growing

Formación

• 1-2 years of account management or customer success experience
• Background in SaaS or travel-tech preferred
• Outstanding presentation and communication skills
• Strong prioritisation and time management abilities
• Result-oriented mindset with customer satisfaction as a priority
• Ability to analyse and translate data for clients
• Empathetic and client-focused problem solving
• Honest, trustworthy team player

Responsabilidades

• Own and nurture a portfolio of SMB customers, engaging with primary contacts and decision-makers
• Develop deep customer understanding to maximise Perk usage
• Identify growth opportunities and expand the account portfolio
• Use data analytics to provide business reviews and stakeholder presentations
• Become the resident expert on Perk products to meet quarterly targets for up-selling and cross-selling
• Build strong client relationships to shape travel programs
• Detect common problems and design timely, durable solutions
• Coordinate with internal teams to ensure smooth product integrations during roll-outs
• Prioritise time to maximise impact in key business areas
• Collaborate with internal teams to ensure smooth product integrations during roll-outs

Descripción del empleo

In this Account Manager role, you will manage a portfolio of SMB customers in the UK and Ireland, driving satisfaction and growth within existing accounts. You’ll deepen customer engagement, understand clients’ businesses, and maximise Perk usage through upselling and cross-selling. Your work will be data-informed, with regular reviews and stakeholder updates to senior leadership. You’ll collaborate with internal teams to ensure smooth product integrations and deliver lasting value in a fast-growing environment.

• Competitive compensation including equity
• Onsite gym and fitness app subsidy
• Flexible compensation plan
• TravelPerk events and hub visits
• Own and nurture a portfolio of SMB customers, engaging with primary contacts and decision-makers
• Develop deep customer understanding to maximise Perk usage
• Identify growth opportunities and expand the account portfolio
• Use data analytics to provide business reviews and stakeholder presentations
• Become the resident expert on Perk products to meet quarterly targets for up-selling and cross-selling
• Build strong client relationships to shape travel programs
• Detect common problems and design timely, durable solutions
• Coordinate with internal teams to ensure smooth product integrations during roll-outs
• Prioritise time to maximise impact in key business areas
• 1-2 years of account management or customer success experience
• Background in SaaS or travel-tech preferred
• Outstanding presentation and communication skills
• Strong prioritisation and time management abilities
• Result-oriented mindset with customer satisfaction as a priority
• Ability to analyse and translate data for clients
• Empathetic and client-focused problem solving
• Honest, trustworthy team player
• Focused and determined with high attention to impact
• Data analysis and reporting for clients
• Stakeholder management and executive-level presentations
• Understanding of SaaS product ecosystems and integrations