Account Manager Long Tail

Perk; Barcelona; On-site; EUR 52,000 - 76,000; Full time

Benefits offered by this job

Equity ownership

Vacation days plus public holidays

Private healthcare or gym allowance

Life Insurance

Sabbatical after 5 years

Work from Anywhere days

Job summary

Perk ищет аккаунт-менеджера для французского рынка. Вы будете управлять портфелем малого бизнеса, выстраивать отношения с клиентами и помогать им извлекать максимум ценности из Perk.

Роль подходит тем, кто прошлым опытом занимался Account Management и Sales, владеет французским и английским языками, и любит работать с данными для роста и удержания клиентов. Это позиция в международной компании Perk с возможностями профессионального роста, конкурентным вознаграждением и пакетами льгот.

Qualifications

• Носитель французского языка и свободное владение английским языком.
• Опыт в Account Management, Customer Success, продажах или другой роли B2B, работающей с клиентами.
• Сильные коммуникативные навыки и умение выстраивать отношения с бизнес-клиентами.
• Любопытство к коммерции и стремление развивать счета клиентов.

Responsibilities

• Управление портфелем малого бизнеса на французском рынке.
• Выстраивание отношений с ответственными контактными лицами в компаниях клиентов.
• Помощь клиентам в внедрении Perk и максимизации ценности продуктов и услуг.
• Анализ активности клиентов и данных для определения рисков и возможностей роста.
• Планирование времени и контактов в условиях большого объема портфеля.

Skills

Native French

Fluent English

Account Management

Customer Success

Sales

Communication

Relationship Building

Commercial Acumen

Job description

Описание

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. We're trusted by more than 12,000 companies worldwide, including Bolt, GoCardless, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel, fintech, and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. Visit www.perk.com to learn more. We’re looking for a customer-focused, commercially minded Account Manager to join our team at Perk. You’ll manage a portfolio of small business customers across the French market, helping them get value from Perk while supporting retention and identifying opportunities for growth. This is a great opportunity for someone early in their account management career who enjoys working with customers, using data to set priorities, and developing their commercial skills. You’ll manage a high-volume portfolio, so a structured approach and the ability to reach customers at scale will be essential.

Задачи

Manage a portfolio of small business customers across the French market, building relationships with contacts responsible for their company’s travel and expense programmes. Help customers adopt Perk and make the most of the products and services available to them. Use customer activity and account data to identify risks, prioritise outreach, and spot opportunities for growth. Explore customer needs and identify relevant upsell, cross-sell, and expansion opportunities. Plan your time and outreach effectively across a high-volume portfolio. Work with internal teams to resolve customer challenges and share recurring feedback. Contribute to customer retention, growth, and a positive customer experience.

Требования

Native French speaker and fluent English. Some experience in Account Management, Customer Success, sales, or another customer-facing B2B role. Clear communication skills and the confidence to build relationships with business customers. Commercial curiosity and an interest in identifying opportunities to grow accounts.

Условия

Receive competitive compensation and equity ownership in Perk Rest and recharge with our generous allocation of vacation days plus public holidays Take control of your physical health with your choice of private healthcare or a gym allowance Know that your loved ones are protected financially through your Life Insurance if the worst were to happen Join our unforgettable Perk events, including our spectacular annual summer party Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones Make your money go further with our flexible compensation plan Focus on your family with 17 weeks’ paid parental leave during your child’s first year Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes Broaden your horizons with up to 20 "Work from Anywhere" days per year Nurture your language skills with in real-life English, Spanish and Catalan lessons Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years Let us help you move to one of our hubs with relocation support

We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.