Account Manager - Bolt Business

Bolt; Madrid; Hybride; EUR 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Stock options

Wellness perks

Sabbatical after 5 years

Annual company events

Hybrid work model

Résumé du poste

Bolt is seeking an experienced Account Manager for Bolt for Business in Spain to grow a portfolio of enterprise clients. You will drive active usage, upsell across Bolt’s product range, and scale success across accounts with a proactive, data-driven approach.

You will work closely with Sales, Support, Product, Marketing, and Operations, travel for on-site visits as needed, and thrive in a fast-paced, hybrid work environment in Madrid.

Qualifications

• 3+ years in B2B account management, sales, or client success in a fast-paced tech or marketplace
• Proven track record of growing existing accounts through upsell and increased usage
• Fluent in Spanish and English with strong cross-functional collaboration skills
• Data-driven approach to account management and solid CRM experience (Salesforce)
• Ability to build lasting relationships with SMEs and mid-sized businesses

Responsabilités

• Own a portfolio of business clients and drive measurable growth in usage and revenue
• Maintain regular contact through calls, meetings, and on-site visits
• Push adoption of new features and use cases to grow volumes
• Develop and execute account growth plans to convert good clients into great ones
• Collaborate with Sales, Support, Product, Marketing, Operations, and Country Manager to identify and close upsell opportunities
• Support onboarding for new clients and ensure a fast, effective start

Connaissances

Account management

Upselling

CRM (Salesforce)

B2B sales

Cross-functional collaboration

Outils

Salesforce

Description du poste

About Bolt

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

About Bolt

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

Why join Bolt?

• Build the future of mobility and help transform how people live and move in cities.
• Tackle challenges at scale that span technology, operations, regulation, and growth.
• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.
• Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

About The Role

We’re looking for an experienced Account Manager to join Bolt for Business in Spain — someone who sees a client portfolio not as something to maintain, but as something to grow.

You’ll own the commercial performance of an assigned portfolio of well-known business customers: driving active usage, increasing transaction volumes, upselling across Bolt’s product range, and identifying opportunities to scale success across accounts. It’s a high-energy, proactive role for someone who’s motivated by measurable outcomes and comfortable moving fast.

Main Tasks And Responsibilities

• Own a portfolio of business clients and drive measurable growth — usage, upsell, and expansion are your core metrics.
• Stay close to your accounts through regular calls, meetings, and on-site visits — high activity is part of the job.
• Push adoption of new features and use cases to keep volumes growing.
• Build and execute account growth plans that turn good clients into great ones.
• Take full ownership of client performance — advising, optimising, and making sure every account gets maximum value from Bolt.
• Handle queries fast and always steer conversations toward growth.
• Work closely with Sales, Support, Product, Marketing, Operations, and the Country Manager to find and close upsell opportunities.
• Support new client onboarding and make sure they hit the ground running.

About You

• 3+ years in B2B account management, sales, or client success — ideally in a fast-paced tech or marketplace environment.
• A proven track record of growing existing accounts through upsell, cross-sell, and increased usage — and the comfort to own revenue targets.
• A proactive, results-driven mindset with a genuine hunger to exceed expectations.
• The ability to build strong, lasting relationships with SMEs and mid-sized businesses — you’re comfortable with high-frequency contact through calls, meetings, and visits.
• Fluent in both Spanish and English, with strong cross-functional collaboration skills.
• A data-driven approach to account management and solid CRM experience (Salesforce or similar) — you turn portfolio data into growth plans.
• Experience in corporate mobility is a 'plus'.

Why you’ll love it here

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

Some perks may differ depending on your location and role.

At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Everyone is welcome

Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.

We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.