Account Manager

Dynata; Madrid; Presencial; EUR 28.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive commission plan

Sales incentive program

Descripción de la vacante

Dynata in Madrid seeks an Account Manager to oversee client relationships and support sales goals across assigned accounts. You will collaborate with Account Directors, qualify RFPs, draft proposals, and help close bids.

Role includes developing incremental revenue, supporting project delivery, and presenting to clients. Travel to meet key contacts is required; English communication is essential and additional languages are a plus.

Formación

• 1+ years of relevant experience in sales or customer service.
• Good knowledge of Microsoft Office Word, Excel, and PowerPoint.
• Strong customer focus and service orientation.
• Strong English communication skills, both verbal and written.
• Additional languages are welcomed and will be considered an asset.

Responsabilidades

• Facilitate bid processes by qualifying RFPs, writing proposals, and developing pricing for clients.
• Collaborate with Account Directors and Sales Directors to grow and leverage client relationships, focusing on incremental revenue through up-selling and managing expectations.
• Assist Client Services Team during project delivery with information and partner sourcing as needed.
• Assist in presentations and other sales activities required by Sales and Account Directors.
• Travel as needed to meet customers and develop relationships with key contacts.

Conocimientos

Microsoft Office

Customer focus

English communication

Additional languages welcomed

Descripción del empleo

As an Account Manager, you will work with a single or set of Account Directors aligned with the overall sales goals, to manage all aspects of the client relationship. The Account Manager must understand and communicate entire breadth of the company product line. The role supports the growth of their assigned accounts and participates in daily account interactions, contributes to client satisfaction, account management and account-level sales tactics and strategy.

Responsibilities

• Facilitate bid process by qualifying RFP’s, writing proposals, and developing effective pricing for clients. Define project-level feasibility for client bids using proprietary tools. Keep the company’s CRM tool updated with delivered bids.
• Work with Account Directors and Sales Directors to develop, expand and leverage the client relationship with focus on developing incremental revenue through closing sales, effective up-selling and managing client expectations during delivery phase.
• Assist Client Services Team during project delivery with additional information and partner sourcing, if required.
• Assist in presentations, and other sales related activities, required by the Sales Director and Account Directors.
• Travel as needed to meet customers and develop relationships with key contacts

Experience

• 1+ years of relevant experience (sales/customer service)

Knowledge & Skill

• Good knowledge of Microsoft Office Word, Excel, and PowerPoint
• Strong customer focus (previous experience in customer service)
• Strong English communication skills, both verbal and written.
• Additional languages are welcomed and will be considered an asset.

What Dynata Can Offer You

The base salary range for this position in Madrid, Spain is EUR 28,000 - EUR 35,000/yr; however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. Additional benefits may be provided as part of the compensation package. A competitive sales incentive program will be provided as part of the compensation package. This commission plan is designed to reward individuals for meeting and exceeding sales targets and plan details will be provided to candidates during the interview.

About Dynata

Dynata is the world’s largest first-party data and insights platform. With a reach that encompasses 62 million consumers and business professionals globally, and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around its robust first-party data offering to bring the voice of the customer to the entire marketing continuum – from strategy, innovation, and branding to advertising, measurement, and optimization. Dynata serves nearly 6,000 market research, media and advertising agencies, publishers, consulting and investment firms and corporate customers in North America, South America, Europe, and Asia-Pacific. Learn more at www.dynata.com.

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.

For administrative purposes your personal data will be kept on record and will be disclosed and transferred both within and outside the European Economic Area, including the United States of America. We shall take all reasonable steps to prevent any unauthorized access to your personal data.