Accommodation Market Specialist (MEAPAC) - (Hybrid)

eDreams ODIGEO; Barcelona; Híbrido; EUR 42.000 - 64.000; Jornada completa

Descripción de la vacante

eDreams ODIGEO is seeking an experienced Accommodation Market Specialist (English & Arabic) to join our Accommodation team in Barcelona (Hybrid). You will help customers find the best hotel options across key destinations, balancing supply and demand to deliver the best price and experience.

The role combines market insight, partner management and data-driven decision making, with a focus on improving inventory, content and promotions while building strong relationships with hotel partners.

Formación

• Hospitality Management degree or background.
• Excellent written and oral communication in Arabic and English.
• Strong interpersonal skills and ability to build relationships.

Responsabilidades

• Ensure customers find the most suitable hotel for trips in key destinations.
• Demonstrate networking skills within the hotel industry and keep Lodging portfolio competitive.
• Improve partner availability and supply to meet visitor demand and company goals.
• Meet KPIs for assigned markets and establish professional relationships with key partners.
• Educate hotel partners on Extranet self-service features and drive revenue opportunities.
• Optimize content, rate, and availability to maximize customer conversions.

Conocimientos

Interpersonal skills

Team player

Arabic language

English language

Revenue management

Negotiation

CRM tools

Salesforce

AI tools familiarity

Channel managers knowledge

Educación

Hospitality Management degree

Herramientas

CRM tools

Salesforce

Descripción del empleo

As you contemplate your future, you might be asking yourself, \" What's the next step?’’ Start your journey with us!

We're seeking an experienced Accommodation Market Specialist (English & Arabic) to join our Accommodation team in Barcelona (Hybrid) to provide the widest accommodation-based travel offers at the best price for our customers, and we have built a fantastic team to do this.

If you're ready to soar, we're ready to take you there.

Why eDreams ODIGEO

We’re the world's leading travel subscription platform.

• We pioneered Prime, the first and world’s leading travel subscription programme since launching in 2017.
• Millions of Prime members every year across multiple markets.
• 5 brands: eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo
• This entire Prime experience is powered by a proprietary, industry-leading AI platform that delivers a smarter, hyper-personalised service and comprehensive travel experience globally to its members.
• Diversity is our strength that’s why our eDOers are coming from different nationalities from all continents – 99% permanent contracts

Prime members are subscribed to global travel, gaining access to a comprehensive multi-product offering for all their travel needs—including hotels, rail, flights, dynamic packages and car rental, among others— compounded by industry-leading flexibility features and exclusive, member-only benefits.

What you will do:

The Role's Key Responsibilities and Tasks

• Reporting to the Area Manager, your main goals will be: Ensure that eDreams ODIGEO customers always find the most suitable hotel for their dream trip in current and future key destinations.
• Demonstrate strong networking skills within the Hotel Industry, deliver the best service experience possible and ensure that Odigeo Connect Lodging portfolio in the assigned areas is competitive, attractive and relevant for the company strategy.
• Improve partner’s availability and supply in order to support the company in meeting the demands of the visitors on Odigeo websites (eDreams, GO Voyages, Opodo, Travellink and liligo) as well as our revenue and strategic goals.
• Meet KPI for the assigned markets
• Establish productive, professional relationships with key personnel in assigned area accounts by delivering superior consulting services and capturing marketing and sales opportunities.
• Responsible for optimization accounts in the destinations assigned. (Optimize content, rate and availability competitiveness to maximize customer conversion)
• Secure additional inventory over high demand periods to satisfy customers’needs
• Secure promotional offers to support the brands’ merchandising and marketing efforts
• Educate hotel partners on the self-service features available on our Extranet
• Ensure fluent communication with key partners via email, phone, webinar, market visits
• Develop & drive sound recommendations/action plans based on insights from data analysis to optimize key establishments’ performance in the market place
• Provide ongoing input to the Area Manager for developing effective and scalable solutions to improve process efficiencies
• To actively participate in the Technological progression of the company by proposing new implementations and/or testing new tools

What you need to succeed:

Good to have

• Hospitality Management degree or Hospitality background
• 1-3 years of experience in a commercial or customer centric role
• Strong interpersonal skills: Team player, emphatic and relationship builder.
• Action- oriented, results-focused and metrics-driven
• Good attention to detail, organizational and time management skills
• Proven follow-up/persistence when facing challenging situations
• Ability to generate ideas and multi-task effectively
• Excellent written and oral communication skills in Arabic and English
• Yield and revenue management knowledge and analytical skills
• Good negotiation skills. Demonstrated ability to negotiate, prioritize effectively and meet deadlines in a fast-paced team environment
• Good motivational skills and appetite for learning
• IT skills: Channel Managers knowledge and Proficiency with CRM tools.
• Salesforce knowledge would be a plus

Preferred Qualifications

• Experience with Applied AI Tools: Demonstrated comfort using practical AI tools such as Gemini, or other AI-powered assistants.
• Experimentation Mindset: Curiosity and eagerness to explore, experiment with, and integrate emerging AI-driven solutions into workflows.
• AI-Enhanced Problem Solving: Ability to effectively leverage AI tools to streamline processes, and enhance productivity.
• Adaptability and Learning Agility: Enthusiastic about continuously learning and quickly