Accommodation Area Market Manager – (Hybrid)

eDreams ODIGEO; Barcelona; Híbrido; EUR 70.000 - 90.000; Jornada completa

Descripción de la vacante

eDreams ODIGEO is seeking an experienced Area Market Manager to join the Accommodation team in Barcelona (Hybrid). You will own the commercial performance of a group of markets, manage a team of Market Managers and Market Specialists, and drive growth and retention of hotel accounts.

You will translate strategies into quarterly area plans, coach your team, build senior relationships with strategic partners, and embed AI into workflows to improve efficiency and outcomes.

Formación

• Proven experience in account management or sales in the hotel industry with at least 5 years.
• Strong negotiation skills and a track record of building trusted relationships with hotel partners.
• Full English proficiency; additional European language desired.

Responsabilidades

• Be accountable for KPIs of all markets in your area and manage recovery plans.
• Translate account strategy into quarterly area plans and validate team plans.
• Lead, coach and develop Market Managers and Market Specialists; 1:1s and reviews.
• Build senior relationships with strategic accounts and attend industry events.
• Support Head of Account Management on cross-functional initiatives and feed market insights.
• Embed AI into the team's working methods and coach on responsible AI use.

Conocimientos

Account management

Negotiation skills

Team leadership

English proficiency

CRM tools

Herramientas

Salesforce

Descripción del empleo

As you contemplate your future, you might be asking yourself, “ What’s the next step?’’ Start your journey with us!

We’re seeking an experienced Area Market Manager to join our Accommodation team in Barcelona (Hybrid) to own the commercial performance of a group of key markets, managing a team of Market Managers and Market specialists to drive growth and retention of our hotel accounts and achieve our main targets .If you’re ready to soar, we’re ready to take you there.

Why eDreams ODIGEO

We’re the world’s leading travel subscription platform.

• We pioneered Prime, the first and world’s leading travel subscription programme since launching in 2017.
• Millions of Prime members every year across multiple markets.
• 5 brands: eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo
• This entire Prime experience is powered by a proprietary, industry-leading AI platform that delivers a smarter, hyper-personalised service and comprehensive travel experience globally to its members.
• Diversity is our strength that’s why our eDOers are coming from different nationalities from all continents – 99% permanent contracts

Prime members are subscribed to global travel, gaining access to a comprehensive multi-product offering for all their travel needs—including hotels, rail, flights, dynamic packages and car rental, among others— compounded by industry-leading flexibility features and exclusive, member-only benefits.

What you will do:

The Role’s Key Responsibilities and Tasks

As an eDOer, you will have clear objectives, great challenges and a clear overview of how your work contributes to the global company project and its customers.

• Be accountable for the KPIs of all the markets in your assigned area, monitoring each market and key accounts, and owning the recovery plan when a market or account is off track. At all times, ensure content, rates and availability across your area is competitive and attractive, and that additional inventory and promotional offers are secured for high-demand periods.
• Translate the account management strategy into quarterly area plans, clarifying priorities, objectives and expectations, as well as reviewing and validating the plans built by your Market Managers and Market Specialists to ensure alignment with the overall area targets.
• Lead, coach and develop a team of Market Managers and Market Specialists: Day-to-day coaching and support, regular 1:1s, performance reviews, development plans, hiring and onboarding
• Build senior relationships with the most strategic accounts in your area, and act as an escalation point in complex negotiations. When relevant, attend industry fairs and events to meet strategic partners
• Alongside the other Area Market Managers, support the Head of Account Management on wider business initiatives, leading assigned projects and representing Account Management in internal business reviews. In particular, ensure that market insights are fed back to the rest of the Inventory team.
• Embed AI into your team’s ways of working so it becomes a consistent way of working rather than isolated experimentation, sponsor the highest-value use cases, and coach your team on using AI effectively and responsibly.

What you need to succeed:

Good to have

• Bring your unique perspective, speak up, and offer disruptive solutions. You’ll have the opportunity to learn and grow while making a real impact on our team. Here’s what you need to succeed:
• Proven experience in account management or sales in the hotel industry(must)with at least 5 years in a commercial role, strong negotiation skills and a track record of developing trusted relationships with key hotel partners, chains or other relevant industry actors. Strong understanding of how hotel partners operate, leverage different distribution channels and make decisions.
• At least one relevant experience managing a commercial team: setting clear and measurable objectives, giving ongoing actionable feedback, and building action plans for both top and low performers.
• Full English proficiency(must), additional European language desired
• Channel Managers knowledge and proficiency with CRM tools (Salesforce a plus).
• Partner-facing focus: a genuine preference for time spent with hotel partners, personally building and owning senior relationships with chains and groups alongside managing your team.
• Result oriented: proven ability to translate targets into clear, owned objectives for each team member, and to keep the team focused on delivery in a fast-moving, results-driven environment.
• Adaptability and resilience : comfortable with change, shifting priorities and ambiguity, and able to reprioritize quickly when market conditions or business needs evolve.
• Hands-on approach: ready to step directly into a market or an account when performance is at risk or an escalation requires it.
• Collaboration: experience working closely with peers managing other areas, sharing best practices, and taking the lead on cross-area initiatives beyond your own scope.

Preferred Qualifications

• Experience with Applied AI Tools:Demonstrated comfort using practical AI tools such as Gemini, or other AI-powered assistants.
• Experimentation Mindset:Curiosity and eagerness to explore, experiment with, and integrate emerging AI-driven solutions into workflows.
• AI-Enhanced Problem Solving:Ability to effectively leverage AI tools to streamline processes, and enhance productivity.
• Adaptability and Learning Agility: Enthusiastic about continuously learning and quickly adapting to new AI features and capabilities.

What’s in it for you?

The best talent deserves the best benefits

At eDO, we want you to be a part of our success story and great culture.

Here’s what we offer:

• A rewarding Compensation package! Prime Plus membership, competitive salary and benefits package, including flexible benefits, performance-based bonuses, birthday day off, discounts and partnerships, relocation support and premium equipment with role-based selection options and device ownership through our equipment lifecycle program when it reaches its refresh cycle.
• Continuous learning to fuel your growth and explore new horizons! Learn and grow with free Coursera access, soft skills workshops, tech training, leadership development, and more. Plus, enjoy a great onboarding program.
• Grow opportunities to empower your career and unleash your potential! Personalised career paths and the eVOLVE Program will help you discover, grow, and thrive. Internal mobility opportunities let you pursue horizontal career changes and promotions.
• Your Well-being is our priority. Embrace Freedom and Flexibility! At eDO, we value flexibility, employee care, and transparency. We offer a hybrid home-office model focused on outcomes. You’ll be able to find the right work-personal life balance that suits you best.
• Work hard, party hard! We believe in having fun and connecting with colleagues! Join eDO for after-work events, padel tournaments, parties, and more. Create communities based on your passions, like sports and music. Come to work as you are, with no dress code, and enjoy free fruit, coffee, and tea at our offices.
• Enjoy a dynamic and healthy environment! Be innovative, take risks, and share your ideas. Our diverse and open-minded teams support high performance, learning, and growth. You’ll work in an Agile mindset environment with recognition at our core.

Wanna take a peek into what it’s like to work at eDO? Follow us on LinkedIn and discover more about life at eDO!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Our people are the key to our success. Each one of them is unique in their own way and the respect for their uniqueness is and will always be a passion and motivation. Don’t meet every requirement? If you’re excited about this role but do not feel your experience aligns perfectly with all the requirements we strongly encourage you to apply nevertheless.