Accommodation Market Specialist (MEAPAC) – (Hybrid)

eDreams ODIGEO; Barcelona; Híbrido; EUR 42.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid home-office model

Relocation support

Premium equipment and device lifecycle

Descripción de la vacante

eDreams ODIGEO seeks an Accommodation Market Specialist (English & Arabic) in Barcelona, hybrid work model, to curate the best hotel offers for customers across its brands. You will manage inventory, optimize partner relationships, and analyze data to drive performance.

The role emphasizes strong collaboration with hotel partners, KPI achievement, and flexibility to adapt to a fast-paced travel tech environment.

Formación

• Hospitality degree or background required.
• 1-3 years experience in commercial or customer-centric role.
• Excellent written and spoken Arabic and English.
• Strong networking, negotiation and relationship-building skills.
• Proficient with CRM tools; Salesforce is a plus.

Responsabilidades

• Ensure customers find the most suitable hotel in key destinations.
• Develop relationships with hotel partners to optimize inventory.
• Improve availability and supply across Odigeo brands.
• Meet KPI for assigned markets.
• Provide consultative services and capture marketing/sales opportunities.
• Optimize content, rate and availability to maximize conversions.
• Secure inventory during high-demand periods.
• Secure promotional offers to support merchandising.
• Educate partners on Extranet self-service features.
• Maintain fluent communication with partners via email, phone, webinars.
• Develop data-driven recommendations to improve performance.
• Contribute to scalable process improvements and testing new tools.

Conocimientos

Hospitality Management

1-3 years experience

Interpersonal skills

Results-oriented

Arabic & English communication

Revenue management

Negotiation

CRM tools

Salesforce

Educación

Hospitality management degree

Herramientas

CRM tools

Salesforce

Descripción del empleo

As you contemplate your future, you might be asking yourself, "What's the next step?" Start your journey with us!

We’re seeking an experienced Accommodation Market Specialist (English & Arabic) to join our Accommodation team in Barcelona (Hybrid) to provide the widest accommodation-based travel offers at the best price for our customers, and we have built a fantastic team to do this. If you’re ready to soar, we’re ready to take you there. If you’re ready to soar, we’re ready to take you there.

Why eDreams ODIGEO

We’re the world’s leading travel subscription platform.

• We pioneered Prime, the first and world’s leading travel subscription programme since launching in 2017.
• Millions of Prime members every year across multiple markets.
• 5 brands: eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo
• This entire Prime experience is powered by a proprietary, industry-leading AI platform that delivers a smarter, hyper-personalised service and comprehensive travel experience globally to its members.
• Diversity is our strength that’s why our eDOers are coming from different nationalities from all continents – 99% permanent contracts

Prime members are subscribed to global travel, gaining access to a comprehensive multi-product offering for all their travel needs—including hotels, rail, flights, dynamic packages and car rental, among others— compounded by industry-leading flexibility features and exclusive, member-only benefits.

What you will do:

The Role’s Key Responsibilities and Tasks

• Reporting to the Area Manager, your main goals will be: Ensure that eDreams ODIGEO customers always find the most suitable hotel for their dream trip in current and future key destinations.
• Demonstrate strong networking skills within the Hotel Industry, deliver the best service experience possible and ensure that Odigeo Connect Lodging portfolio in the assigned areas is competitive, attractive and relevant for the company strategy.
• Improve partner’s availability and supply in order to support the company in meeting the demands of the visitors on Odigeo websites (eDreams, GO Voyages, Opodo, Travellink and liligo) as well as our revenue and strategic goals.
• Meet KPI for the assigned markets
• Establish productive, professional relationships with key personnel in assigned area accounts by delivering superior consulting services and capturing marketing and sales opportunities.
• Responsible for optimization accounts in the destinations assigned. (Optimize content, rate and availability competitiveness to maximize customer conversion)
• Secure additional inventory over high demand periods to satisfy customers’needs
• Secure promotional offers to support the brands’ merchandising and marketing efforts
• Educate hotel partners on the self-service features available on our Extranet
• Ensure fluent communication with key partners via email, phone, webinar, market visits
• Develop & drive sound recommendations/action plans based on insights from data analysis to optimize key establishments’ performance in the market place
• Provide ongoing input to the Area Manager for developing effective and scalable solutions to improve process efficiencies
• To actively participate in the Technological progression of the company by proposing new implementations and/or testing new tools

What you need to succeed:

Good to have

• Hospitality Management degree or Hospitality background
• 1-3 years of experience in a commercial or customer centric role
• Strong interpersonal skills: Team player, emphatic and relationship builder.
• Action- oriented, results-focused and metrics-driven
• Good attention to detail, organizational and time management skills
• Proven follow-up/persistence when facing challenging situations
• Ability to generate ideas and multi-task effectively
• Excellent written and oral communication skills in Arabic and English
• Yield and revenue management knowledge and analytical skills
• Good negotiation skills. Demonstrated ability to negotiate, prioritize effectively and meet deadlines in a fast-paced team environment
• Good motivational skills and appetite for learning
• IT skills: Channel Managers knowledge and Proficiency with CRM tools.
• Salesforce knowledge would be a plus

Preferred Qualifications

• Experience with Applied AI Tools: Demonstrated comfort using practical AI tools such as Gemini, or other AI-powered assistants.
• Experimentation Mindset: Curiosity and eagerness to explore, experiment with, and integrate emerging AI-driven solutions into workflows.
• AI-Enhanced Problem Solving: Ability to effectively leverage AI tools to streamline processes, and enhance productivity.
• Adaptability and Learning Agility: Enthusiastic about continuously learning and quickly adapting to new AI features and capabilities.

What’s in it for you?

The best talent deserves the best benefits

At eDO, we want you to be a part of our success story and great culture.

Here’s what we offer:

• A rewarding Compensation package! Prime Plus membership, competitive salary and benefits package, including flexible benefits, performance-based bonuses, birthday day off, discounts and partnerships, relocation support and premium equipment with role-based selection options and device ownership through our equipment lifecycle program when it reaches its refresh cycle.
• Continuous learning to fuel your growth and explore new horizons! Learn and grow with free Coursera access, soft skills workshops, tech training, leadership development, and more. Plus, enjoy a great onboarding program.
• Grow opportunities to empower your career and unleash your potential! Personalised career paths and the eVOLVE Program will help you discover, grow, and thrive. Internal mobility opportunities let you pursue horizontal career changes and promotions.
• Your Well-being is our priority. Embrace Freedom and Flexibility! At eDO, we value flexibility, employee care, and transparency. We offer a hybrid home-office model focused on outcomes. You’ll be able to find the right work-personal life balance that suits you best.
• Work hard, party hard! We believe in having fun and connecting with colleagues! Join eDO for after-work events, padel tournaments, parties, and more. Create communities based on your passions, like sports and music. Come to work as you are, with no dress code, and enjoy free fruit, coffee, and tea at our offices.
• Enjoy a dynamic and healthy environment! Be innovative, take risks, and share your ideas. Our diverse and open-minded teams support high performance, learning, and growth. You’ll work in an Agile mindset environment with recognition at our core.

Wanna take a peek into what it’s like to work at eDO? Follow us on LinkedIn and discover more about life at eDO!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Our people are the key to our success. Each one of them is unique in their own way and the respect for their uniqueness is and will always be a passion and motivation. Don’t meet every requirement? If you’re excited about this role but do not feel your experience aligns perfectly with all the requirements we strongly encourage you to apply nevertheless.