Workplace Experience Receptionist

CBRE; Denmark; On-site; DKK 260,000 - 320,000; Full time

Job summary

CBRE is seeking a Workplace Experience Receptionist in Aarhus to deliver high-quality service for colleagues, guests and customers. You will manage reception operations, welcome visitors, handle access control, mail logistics, and coordinate calendars and meetings.

The role requires a service-oriented mindset, strong organization, and fluency in Danish and English, with proficiency in Microsoft Office. Join CBRE Global Workplace Solutions and contribute to a professional, welcoming workplace.

Qualifications

• Solution-oriented approach to challenges and tasks.
• Adaptability in an operational, fast-paced environment.
• Ability to think and act autonomously.
• Strong organizational skills and attention to detail.
• Proficiency in administrative processes as a core duty.
• A proactive mindset focused on identifying opportunities for process improvement.
• Fluency in Danish and English; IT-literate with MS Office.

Responsibilities

• Manage reception and office service operations.
• Welcoming guests and visitors.
• Administering and distributing access cards.
• Managing mail and parcel logistics.
• Performing administrative tasks, including data entry and documentation.
• Coordinating calendars and meetings.
• Managing office supply inventory.
• Supporting facility operations and event coordination.
• Communicating with clients, vendors, and contractors to implement facility procedures and address inquiries.
• Collecting and filing work orders, proposals, and performance reports.
• Ensuring security protocols are consistently followed.
• Preparing and scheduling meeting rooms, including technical setup and catering support.
• Maintaining cleanliness in the reception area and common spaces, coordinating facility services as needed.
• Responding to client inquiries and concerns, ensuring timely service delivery and follow-up.
• Assisting in maintaining compliance with Health & Safety (HSE) requirements, including reporting, promoting a safe work environment, and ensuring that QHSE documentation is up to date and accessible.

Skills

Customer service

Organization

Problem solving

Adaptability

Autonomy

Communication

English

Danish

Tools

Microsoft Office

Job description

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Workplace Experience Receptionist to join our team in Aarhus. This is an opportunity for an experienced professional to join a global account team and contribute to high-quality operational standards.

We are looking for a service-oriented individual who enjoys ensuring a professional and welcoming environment. You will play a central role within a team of colleagues, where you will be responsible for the daily operations of the service point. Your focus will be on delivering a high-quality service experience for colleagues, guests, and customers.

What You’ll Do

• Managing reception and office service operations
• Welcoming guests and visitors
• Administering and distributing access cards
• Managing mail and parcel logistics
• Performing administrative tasks, including correspondence, data entry, and documentation
• Coordinating calendars and meetings
• Managing office supply inventory
• Supporting facility operations and event coordination
• Communicating with clients, vendors, and contractors to implement facility procedures and address inquiries
• Collecting and filing work orders, proposals, and performance reports
• Ensuring security protocols are consistently followed
• Preparing and scheduling meeting rooms, including technical setup and catering support
• Maintaining cleanliness in the reception area and common spaces, coordinating facility services as needed
• Responding to client inquiries and concerns, ensuring timely service delivery and follow-up
• Assisting in maintaining compliance with Health & Safety (HSE) requirements, including reporting, promoting a safe work environment, and ensuring that QHSE documentation is up to date and accessible

What You’ll Need

• A solution-oriented approach to challenges and new tasks
• Adaptability in an operational, fast-paced environment
• The ability to think and act autonomously
• Strong organizational skills
• Proficiency in administrative processes as a core component of the role
• A proactive mindset focused on identifying opportunities for process improvement
• Commitment to continuous service delivery enhancement, including the development of new workflows
• Fluency in Danish and English
• Proficiency in Microsoft Office and experience as a skilled IT user

About CBRE Global Workplace Solutions

As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

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