Technical Manager Embedded Software (m/f/d)

Avnet; Herlev Kommune; Hybrid; DKK 900,000 - 1,200,000; Full time

Benefits offered by this job

Company Car

Up to 50% Mobile Working

10 days/year Working Abroad

Flexible working 38.5 hrs/week

30 days annual leave

Job summary

Avnet Silica is seeking an experienced technical support professional to drive demand creation and revenue in Embedded Software, Cloud, and AI solutions for Microsoft and Trellix. You will collaborate with BDMs, FAEs, and the Supplier Management team to optimize sales and project demand.

The role requires 5+ years in technical support, strong knowledge of Embedded Software/Hardware, Azure Cloud Services, and excellent communication. Travel willingness and hybrid work are expected.

Qualifications

• Electrical engineering or computer science degree (M.Sc. / B.Sc or equivalent).
• 5+ years’ experience in a technical support role, e.g. Field Application Engineer / Business Development Manager (embedded software and hardware).
• In-depth knowledge about Embedded Software and Hardware and how to sell Embedded Software Solutions.
• Hands-on experience with Embedded Operating Systems, Drivers and Embedded Software.
• Good knowledge of Microsoft Azure Cloud Services.
• MS Office and Project Management tools proficiency.
• SAP and Salesforce.com experience are a plus.
• Ability to share knowledge through training and documentation.
• Structured and process-oriented approach.
• Willingness to travel.

Responsibilities

• Promote and support focus products in assigned areas using Embedded Software expertise and by providing expert technology support to customers.
• Align with Embedded Software Vendors and relevant suppliers on a technical level.
• Provide expert technical support and engineering services for key customer projects with BDMs, FAEs and Sales.
• Support customers around Embedded Software / Cloud Engineering.
• Coordinate with sales and suppliers to prepare technical presentations and trainings for internal and external customers.
• Deliver deep-dive technology training to selected customers to enhance revenue and demand creation.
• Serve as the primary contact for technical and operational matters with top global OEMs and suppliers.
• Develop skills through self-learning and trainings to position Avnet Silica as a top tech partner.

Skills

Fluent in English

Strong communication skills

Travel willingness

Education

Electrical engineering or computer science degree

Tools

Microsoft Azure Cloud Services

MS Office

SAP

Salesforce.com

Job description

General overview of the responsibilities:

• Technical support, increasing demand creation, revenue and gross profit for Avnet Silica in the assigned areas of Embedded Software, Cloud and AI solutions mainly for Microsoft and Trellix
• Focus on Embedded Software, Cloud connectivity, Security and AI
• Playing an important part in further strengthening and developing Avnet Silica’s supplier relationships for Embedded Software at all levels, therefore close alignment with the BDMs, Sales, Technical Sales and the Supplier Management team is required to optimize sales and demand creation activities and Avnet Silica’s project demand creation success
• Technical / Operational support for Trellix (ex. McAfee) business for selected top international OEMs
• Technical Support, Development and Execution of a technical Embedded Software Sales Strategy on EMEA level in close alignment with local Sales (Business Development Management, Account Management, Field Application Engineers) the IoT team / SSLs and the Avnet HW server team

Key Responsibilities:

• Promote, push and support focus products in assigned areas through Embedded Software expertise and by providing expert technology support to internal and external customers.
• Close strategic alignment with Embedded Software Vendors, relevant key and Embedded Hardware Suppliers on technical level
• Provide expert-level technical support and engineering services for key focus customer projects in close collaboration and alignment with BDMs, FAEs and Sales team.
• Support customers around Embedded Software / Cloud Engineering, addressing the Embedded Software Ecosystem
• Coordinate with sales team and suppliers to prepare technical presentations and training for internal (Business Development Managers, Sales functions, Field Application Engineers) and external customers and support seminars with technology knowledge and as a technology expert presenter
• Deliver deep-dive technology training to selected customers, optionally on a commercial level, to enhance revenue and demand creation figures and position Avnet Silica as a technology driver with customers and suppliers
• Serve as the primary point of contact for technical and operational matters, including PO validation and order processing, with top global OEM customers and suppliers
• Develop and improve relevant skills through self-learning and participation in trainings and conferences to position Avnet Silica as the best-in-class technology partner with customers and suppliers

Profile:

• Electrical engineering or computer science degree (M.Sc. / B.Sc or equivalent)
• 5+ years’ experience in a technical support role, e.g.Field Application Engineer / Business Development Manager role (preferably embedded software and hardware related)
• In-depth knowledge about Embedded Software and Hardware. Experience in how to sell Embedded Software Solutions
• Detailed knowledge and hands-on experience with implementation of Embedded Operating Systems, Drivers and additional Embedded Software
• Good knowledge and hands-on experience of Microsoft Azure Cloud Services
• Skilled in using MS Office and Project Management tools.
• SAP and Salesforce.com experience are a plus
• Ability to share knowledge through training and documentation
• Structured and process-oriented approach
• Strong facilitation abilities (presentations, meetings, workshops, etc.) and communication skills
• Fluent in English
• Willingness to travel

What we offer:

• Career evolution - continuous training & learning opportunities
• Integration in a solid, experienced, diverse and dynamic team
• Participation in exciting and motivating projects
• A competitive salary
• Company Car
• Up to 50% Mobile Working and 10 days/year Working Abroad
• Flexible working (38,5 hrs/ week)
• 30 days annual leave plus special leave
• Supplementary health insurance at Allianz and Group Accident insurance (both paid by Avnet)
• Subsidized company pension scheme
• Allowance for the capital-foundation program (VWL/AVWL)
• Fitness allowance (Wellpass)
• Job bike (leasing)
• Subsidized child care facility and canteen

#LI-AVNET

#LI-SILICA

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Avnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center in your region: Americas applicants – [e-mail], Asia applicants - [e-mail], EMEA applicants - [e-mail].

Job Applicant EMEA Imprints