Tech Support Specialist — Flexible Schedule + Health Benefits

RapidFix Services; Kolding; On-site; DKK 11,000 - 13,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Professional development

Visa sponsorship

Job summary

RapidFix Services in Kolding is seeking a Computer Support Specialist to provide technical support to clients, troubleshoot hardware and software issues, install and configure computer systems, and maintain network infrastructure.

The ideal candidate will have a strong understanding of computer systems and excellent problem-solving and communication skills, with the ability to explain technical information to non-technical users. This is a full-time role with opportunities for growth.

Qualifications

• Bachelor's degree in Computer Science or related field.
• Strong knowledge of computer hardware, software, and network systems.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Provide efficient and timely technical support.
• Knowledge of Java or C++ is preferred but not required.

Responsibilities

• Troubleshoot hardware, software and network issues for clients.
• Install new computer systems or components as needed.
• Configure software programs according to client needs.
• Monitor network performance and troubleshoot issues that arise.
• Provide technical support via phone, email, or in-person as needed.
• Maintain accurate records of all support activities.
• Explain technical information in layman's terms for non-technical users.
• Collaborate with team members on projects and share knowledge to improve overall support services.

Skills

Hardware & software knowledge

Network systems

Problem-solving

Communication

Teamwork

Education

Bachelor's degree in Computer Science

Job description

RapidFix Services in Kolding is seeking a Computer Support Specialist to provide technical support to clients, troubleshoot hardware and software issues, install and configure computer systems, and maintain network infrastructure.

The ideal candidate will have a strong understanding of computer systems and excellent problem-solving and communication skills, with the ability to explain technical information to non-technical users. This is a full-time role with opportunities for growth.