Site Reliability Engineer (SRE)

Inwatec; Odense; On-site; DKK 600,000 - 840,000; Full time

Job summary

JENSEN-GROUP invites you to join the Mezcada team in Odense as an SRE/platform engineer responsible for observability, alerting, and reliability of a hybrid edge/cloud data platform for industrial laundries.

You will work with Grafana/OTel, Linux/Windows, Docker, and Terraform; own SLIs/SLOs with colleagues; collaborate on runbooks, dashboards, and incident workflows; on-site in Odense with freedom to influence.

Qualifications

• At least three years of experience in an SRE or platform role.
• Experience building observability systems in Grafana or similar.
• Proficient with Linux, Windows, and Docker.
• Bonus: knowledge of network topology and firewalls.
• Bonus: streaming, event sourcing, NATS, and SQL.

Responsibilities

• Define alerting policies and assist developers in configuring alerts.
• Create dashboards to understand system health and performance.
• Create runbooks and incident response workflows.
• Identify observability gaps as the platform expands.
• Submit pull requests to areas such as Python scripting, Terraform, and documentation.

Skills

SRE experience

Observability

Grafana

Linux

Windows

Docker

Event sourcing

NATS

SQL

Network topology

Firewalls

Tools

Terraform

Job description

Join us in creating Mezcada, the next-gen data platform for industrial laundries to positively impact energy consumption and boost performance around the globe.

At JENSEN-GROUP, we offer a unique opportunity to be a key part of sharpening our observability and operations as we increase the installed base.

You will own observability and alerting, collaborate on SLIs and SLOs with your colleagues to help them create awesome customer experiences.

Our observability stack is currently built around OTel and Grafana and you will help us evolve as the platform and the world around us change.

The team currently consists of three software engineers, a cloud engineer, and a data engineer. We work on-site in Odense and follow our own version of Shape Up, which offers and requires a lot of freedom and influence.

What you’ll be doing:

• Define alerting policies and assist developers in configuring alerts
• Create kick-ass dashboards so we understand how our systems are doing
• Create runbooks and incident response workflows
• Make sure observability gaps are discovered and filled as we expand the platform
• Submit pull requests to other areas, e.g. Python scripting, Terraform coding, and documentation

What you’ll bring:

• At least three years of experience in an SRE role or platform role
• Experience with building and maintaining observability systems in Grafana or similarYou can find your way around Linux, Windows, and Docker
• Bonus if you know about network topology, firewalls, etc.
• Bonus if you have experience with streaming, event sourcing, NATS, and SQL
• You work independently, methodically, and know when to ask for help
• You thrive in an environment where not everything is defined up front and where direction may change as we learn
• You’re driven by curiosity and engagement

Mezcada is the JENSEN-GROUP’s next-generation data platform for industrial laundries worldwide, a hybrid edge/cloud system that gives laundries full visibility into performance, bottlenecks, and energy consumption. It provides the data foundation needed to predict maintenance, optimize flow, and make better decisions on the laundry floor.

That said, you don’t need experience with industrial systems, SCADA, or MES. In fact, we’re looking for someone who brings a fresh perspective and dares to question the assumptions the rest of us might take for granted.

The platform uses distributed edge computing and is continuously delivered to customer sites on-prem, as well as to the cloud for analysis and support. Machine and sensor data is collected and made available through well-designed APIs, both to the customers and to the frontend applications.

JENSEN-GROUP & INWATEC - The LAUNDRYNERDS

The JENSEN-GROUP is a global leader in industrial laundry technology, with roots on Bornholm and a strong R&D focus. The Mezcada team is based at the innovation hub in Odense, together with our colleagues in Inwatec who deliver tech for sorting, automation, and smarter laundry processes. Together, we’re looking forward to moving into beautiful new offices on Hvidkærvej in 2027.

We’re a fast-growing engineering company, and we love our informal work culture, where every idea is taken seriously, and everyone is treated equally. And yes, we also have fun together: on Fridays, we meet up in the office bar for beers and a game of ping pong amongst many other things.