Shift Leader

o12; København; On-site; DKK 360,000 - 420,000; Full time

Job summary

Ø12 is a bustling cafe group in København seeking a Shift Leader to help manage daily operations on the floor and bar. You will gradually take ownership of the café flow, create a welcoming guest experience, keep energy high, and support your team to deliver excellent service.

The role emphasizes growth within a company that values quality and culture, and requires reliable, accountable individuals ready for long-term opportunities. Weekday and weekend shifts are expected.

Qualifications

• Experience in hospitality or the service industry.
• Thrives in fast-paced environments and stays calm under pressure.
• Detail-oriented, consistent, and motivated to learn.
• Collaborative, low-ego, and service-oriented.
• Passionate about creating memorable guest experiences.

Responsibilities

• Support opening and closing shifts
• Greet and serve guests with warmth
• Take orders, serve food and drinks, handle payments
• Clear, clean, and reset tables efficiently
• Support the team across all areas of the café
• Maintain high standards of service and cleanliness
• Learn and grow coffee knowledge and café operations

Job description

Who We Are

At Ø12, we serve exceptional food and coffee from breakfast through lunch in a warm, high-energy environment where guests and staff feel welcome. With three busy locations, we run on two pillars: Systems & Structure, using clear routines and logic to keep service smooth and consistent, and Human Interaction & Service, focusing on connecting with guests and supporting your team.

The Role

As a Shift Leader, you’ll learn our daily operations, floor and bar, and gradually take ownership of the café’s flow. You’ll help create a welcoming guest experience, keep energy high, and support your team. This is your chance to grow in a company that values both quality and culture.

Responsibilities

Support opening and closing shifts

Greet and serve guests with warmth

Take orders, serve food and drinks, handle payments

Clear, clean, and reset tables efficiently

Support the team across all areas of the café

Maintain high standards of service and cleanliness

Learn and grow coffee knowledge and café operations

Who You Are

Experienced in hospitality or the service industry

Thrive in fast-paced environments and stay calm under pressure

Detail-oriented, consistent, and motivated to learn

Collaborative, low-ego, and service-oriented

Passionate about creating memorable guest experiences

Reliable, accountable, and ready to take responsibility

Comfortable working weekdays and weekends

Looking for a long-term opportunity

Why Join Us?

Fun, social, and supportive team

Culture that rewards mindset and attitude over ego

Opportunities to grow and take on more responsibility

Work in a café that values both systems and human connection

Job Type: Full-time