Services Project - Program Management Consultant

Dell Technologies; København; On-site; DKK 833,000 - 1,250,000; Full time

Job summary

Dell Technologies is seeking a Senior Program Manager within our Professional Services team in Norway, with responsibility for leading complex IT services delivery programs across multi-site environments and high-level stakeholder engagement.

You will establish program governance, coordinate cross-functional teams, manage RAID and change control, and act as the trusted advisor to customers and Dell leadership, while delivering on time and budget with a data-driven approach.

Qualifications

• Mastery of program and project delivery methods.
• Proven track record in complex IT services delivery programs.
• Experience in data center infrastructure (Storage, Server, Networking).
• Ability to work across a matrix organization with multiple levels of management.

Responsibilities

• Establish program governance and ensure delivery quality artifacts and deliverables.
• Oversee projects in the portfolio and lead managers to deliver on time and within budget.
• Set up RAID, change control, and status communications to customers and Dell leadership.
• Serve as the single point of contact for executive communications and maintain relationships with stakeholders.

Skills

Program management

Project delivery

Leadership

Stakeholder management

Job description

Overview

Today, every organization needs to be digital, powered by data, running in a multi-cloud world, ready to take on anything. Our Consulting team assesses customer’s strategic, organizational and business challenges and uses in-depth industry knowledge to offer technical solutions that apply to future business environment and operational objectives to help our Dell Technologies customers gain market share and increase efficiency.

Join us to do the best work of your career and make a profound social impact as a Senior Program Manager on our Professional Services team in Norway.

What you’ll achieve

Professional Services organization Technical program manager (PMO) that help organization’s optimize data center design and accelerate time-to-value in their AI transformation, ensuring seamless integration with ROI-driven deployments. Responsible for implementing and consulting on the largest and most strategic AI businesses and Cloud Service Providers globally.

The Senior Program Manager/Principal Consultant working with all of Dell Technologies’ products and services teams, will be accountable for the benefits, vision, and overall delivery of scope of our most complex programs. This requires multi-dimensional thinking in program leadership, while managing to our delivery methodology that creates a program charter, as well as the work breakdown structure, and definition and scoping of Interdependencies across the multiple work streams.

The Senior Program Manager ensures a framework for efficient and effective decision-making and delivery management focused on achieving program goals in a consistent manner, addressing appropriate risks and stakeholder requirements. The candidate must be able to use a data driven approach with transparency when communicating to C-Suite level executives. Creates ownership by ensuring awareness and understanding of the charter, the end-state vision, and the roadmap for moving from the current state to the future state. This role will lead and manage the Program Office on behalf of Dell Technologies for our largest Customers.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

You will:

• Lead the establishment of program governance as well as lead the delivery Quality Assurance to ensure quality artifacts and deliverables.
• Oversee projects in his/her portfolio and lead project managers to ensure projects are delivered on time and within budget and to satisfaction of the customer, Dell Technologies, and our trusted partners.
• Establish and manage RAID, change control, and communication of status to both Customer and Dell Technologies Leadership
• Single point of contact for all executive/management communication for the projects and programs under your leadership to ensure strong and seamless relationships by maintaining communications about the project portfolio and all the initiatives to all the stakeholders: customers, management, sales and delivery personnel.
• Acts as role model, provides feedback and coaching to team members and earns trusted advisor status of our customer, gaining trust, mind, and wallet share.

Essential Requirements

• Mastery of Program and Project Delivery methods
• Successful track record in complex IT services delivery program management (multi-customer, multi-site, multi-project, multi-year).
• Data Center Infrastructure experience, Storage, Server, Networking.
• Demonstrated mastery of operating in complex, matrix environment; experience in managing regionally distributed groups as well as demonstrated ability to work comfortably and effectively with multiple levels of management across many cross-functional teams.
• Internal and external thought leadership.
• Previous experience operating in a global environment as well as self-motivated, hands on approach with an ability to work under pressure and to meet tight deadlines.
• Soloist, Team Player and Leader, Business Problem-Solver, 15+ years of successive growth in leadership of projects, programs, consulting
• Omni-Mode, Omni-Channel Communicator with an uncommon level of grit and determination to achieve the outcome
• Travel during delivery ramps.

Desirable Requirements

• Native language speaker

Who we are:

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Work location

Norway

Secondary work location

Denmark

Secondary work location

Sweden