Service Delivery Coordinator

BlackBerry Inc.; Middelfart Kommune; Hybrid; DKK 460,000 - 580,000; Full time

Job summary

ABB in Denmark seeks a Service Coordination role based in Middelfart. You will act as the key link between customers, field engineers, project teams and operations, coordinating service activities and ensuring certification, documentation, and safety readiness for on-site work.

Role requires Danish and English fluency, and a background in industrial, electrical, automation, engineering, or service environments. Hybrid work model with collaboration across offices.

Qualifications

• Experience coordinating service, maintenance, operations, logistics, or similar activities.
• Ability to plan, prioritize, and manage multiple activities with attention to detail.
• Experience with administrative systems, scheduling tools, ERP systems, or similar platforms.

Responsibilities

• Coordinate service assignments and support planning and execution of on-site service work.
• Act as primary customer contact during service delivery and ensure a positive experience.
• Track service visits and ensure documentation is completed accurately and on time.

Skills

Coordination

Planning

Communication

Safety

Bilingual Danish/English

Education

Technical education in industrial/engineering

Tools

ERP systems

Scheduling tools

ERP scheduling

Job description

ABB in Denmark seeks a Service Coordination role based in Middelfart. You will act as the key link between customers, field engineers, project teams and operations, coordinating service activities and ensuring certification, documentation, and safety readiness for on-site work.

Role requires Danish and English fluency, and a background in industrial, electrical, automation, engineering, or service environments. Hybrid work model with collaboration across offices.