Senior Product Manager - Touchpoints, Hybrid Payments

Riverty; København; Hybrid; DKK 598,000 - 822,000; Full time

Job summary

Riverty in Copenhagen is seeking a (Senior) Product Manager for Consumer Touchpoints to own the product strategy and roadmap for digital and human consumer touchpoints within our Invoicing as a Service platform. You will shape experiences across order-to-cash processes, from invoice generation to debt collection, balancing customer needs with business impact.

The role requires strong product management experience, stakeholder collaboration, and a focus on data-driven outcomes.

Qualifications

• Several years of Product Management experience in cross-functional product organizations.
• Strong experience in product strategy, customer discovery and roadmap definition for digital products or services.
• Expertise in areas such as payments, dunning & collections, customer service or consumer self-service.

Responsibilities

• Define and drive the product strategy, roadmap and priorities for your consumer touchpoint domains - digital and human ones.
• Own and continuously improve the user experience across consumer-facing touchpoints.
• Identify customer needs and opportunities through user research, feedback, market insights and data.
• Develop scalable and reusable product capabilities across your domains.
• Define and track product KPIs, including conversion, digital self-service and customer satisfaction.
• Lead cross-functional collaboration with Product, Engineering, Operations, Commercial and Compliance.
• Define product requirements and be an integral part of the development process, closely collaborating with our platform team.
• Ensure relevant regulatory and compliance requirements are considered within your domains.

Skills

Product management

Roadmap development

Cross-functional teamwork

Data-driven

Stakeholder management

English proficiency

Job description

Riverty in Copenhagen is seeking a (Senior) Product Manager for Consumer Touchpoints to own the product strategy and roadmap for digital and human consumer touchpoints within our Invoicing as a Service platform. You will shape experiences across order-to-cash processes, from invoice generation to debt collection, balancing customer needs with business impact.

The role requires strong product management experience, stakeholder collaboration, and a focus on data-driven outcomes.