Senior P&C Business Partner

Queue-it, Inc.; København; Hybrid; DKK 900,000 - 1,300,000; Full time

Job summary

Queue‑it, Inc. seeks an experienced Senior People & Culture Business Partner to be the main P&C partner for our Go‑To‑Market organization, with a special focus on the US team.

You will be the go‑to HR expert for the US, bringing hands‑on experience with US HR practices, benefits and systems. Based in our Copenhagen office, you’ll collaborate with the CRO and GTM leaders to strengthen performance, leadership and engagement.

Qualifications

• Several years of experience as an HR Business Partner in a senior role, including organizational development and performance management.
• Hands‑on HR experience supporting employees and leaders in the US.
• Solid knowledge of US employment practices, benefits and HR administration.
• Practical experience with US HR systems and providers, such as TriNet or similar.
• Confident to coach and advise leaders while building trusted relationships.
• Strong facilitation and communication across diverse groups.
• Experience with stakeholder, project and change management.
• Analytical mindset turning people insights into business recommendations.
• Experience supporting global organizations across cultures and time zones.
• Willingness to work US hours and travel to the US about every second month.

Responsibilities

• Partner with the CRO and GTM leaders on performance management, talent development and organizational effectiveness.
• Act as the go‑to HR expert for the US organization, advising on employment practices, benefits, employee relations and HR administration.
• Provide guidance on policies and compliance, bringing in external legal experts when needed.
• Coach managers through people decisions across the employee lifecycle.
• Facilitate performance dialogues, feedback and development conversations to lift performance.
• Run leadership development initiatives and employee development programs across GTM.
• Drive engagement initiatives and act on employee feedback with the P&C team.
• Support organizational changes and ensure clear communication and stakeholder alignment.
• Contribute to P&C projects and strategic initiatives aligned with business priorities.
• Spend regular time with the US team across time zones and on‑site in the US.

Skills

HR Business Partner

Organizational development

Performance management

US HR practices

Employee relations

HR administration

HR systems (TriNet)

Leadership coaching

Change management

Cross‑functional collaboration

Tools

TriNet or similar

Job description

Position, purpose & impact:

We're looking for an experienced Senior People & Culture Business Partner to be the main P&C partner for our Go-To-Market organization, with a special focus on our US team. You'll be the go-to HR expert for the US, so you need solid, hands‑on experience with US HR practices, benefits and systems.

Working closely with our CRO and GTM leaders, you'll strengthen performance, leadership and engagement across the business. You'll also support organizational development, talent decisions and change initiatives. You'll be based in our Copenhagen office, support US colleagues across time zones and travel to the US about every second month. Your work will help build the high‑performing, trust‑based culture that drives Queue‑it's growth.

Your toolkit:

• Several years of experience as an HR Business Partner in a senior role, including organizational development and performance management.
• Previous hands‑on HR experience supporting employees and leaders in the US.
• Solid knowledge of US employment practices, employee relations, benefits and HR administration.
• Practical experience with US HR systems and providers, such as TriNet or similar.
• Confidence to coach and challenge leaders while building trusted advisory relationships.
• Strong facilitation and communication skills across diverse stakeholder groups.
• Experience with stakeholder, project and change management.
• An analytical mindset that turns people insights into clear business recommendations.
• Experience supporting global organizations across cultures and time zones.
• Willingness to work US hours when needed and travel to the US about every second month.

The role in action:

• Partner with our CRO and GTM leaders on performance management, talent development and organizational effectiveness.
• Act as the go‑to HR expert for our US organization, advising on employment practices, benefits, employee relations and HR administration.
• Give practical guidance on policies and compliance, and bring in external legal experts when needed.
• Coach and support managers through people decisions across the whole employee lifecycle.
• Facilitate performance dialogues, feedback processes and development conversations that lift individual and team performance.
• Run leadership development initiatives and employee development programs across GTM.
• Drive engagement initiatives and help leaders act on employee feedback, together with the wider P&C team.
• Support organizational changes and make sure communication and stakeholder alignment stay strong throughout.
• Contribute to P&C projects and strategic initiatives that support business priorities.
• Spend regular time with our US team, both remotely across time zones and on‑site in the US.

Why join the Queue

Your Copenhagen base

Most of your time will be at our Vesterbro office in Copenhagen, Queue‑it's largest office and global headquarters. The space is designed for both teamwork and focus, with open work areas, quiet rooms and dedicated spaces for deep work. You'll also spend regular time in the US, travelling there about every second month to work side by side with our US team. In between visits, you'll stay closely connected to them across time zones.

How we work

At Queue‑it, you’re trusted to work in a way that suits you best, supported by a strengths‑based approach and a flat hierarchy inspired by Danish work culture. You’ll be part of a global team with colleagues from 40+ nationalities, where diverse perspectives, open dialogue, and cross‑cultural collaboration are part of everyday work.

Community and everyday life

We make time to connect, with regular social activities, ping pong, foosball, daily snacks, fresh fruit, great coffee, and access to a subsidised canteen in the building. It’s a workplace that balances professional growth with a strong sense of community.

What we’re about

At Queue‑it, we help leading brands like Ticketmaster, Sky Mobile, and Peach Aviation navigate their busiest days with confidence. Our virtual waiting room keeps websites running smoothly during high‑traffic events, creating fairer, more reliable online experiences for billions of users.

We’re also a global team of 40+ nationalities working across Denmark, the U.S., South Korea, Australia, and Japan. We believe in trust - in the digital experiences we protect and in the culture we build together.

Here, we take a strengths‑based approach, encouraging people to do what they naturally do best. You’ll join a supportive environment where individuality is valued and collaboration matters.

And yes, we like to have fun. From monthly events to cultural celebrations and learning initiatives, we make time to connect, recognise one another, and enjoy the Queue.

We are empowered by trust and strengthened by people.