Senior Experience Designer, LEGO Building Experience - LEGO DESiGN (11 month contract)

LEGO Koncernen; Billund; On-site; DKK 671,642 - 895,522; Full time

Benefits offered by this job

Family Care Leave

Life & Disability Insurance

Wellbeing initiatives

Colleague Discount

Bonus scheme

Hybrid work policy

Job summary

LEGO Group in Billund, Denmark seeks a Senior Experience Designer to lead conceptualizing, prototyping, and enhancing the LEGO building experience. You’ll craft intuitive, engaging experiences that guide builders from inspiration to unboxing, collaborating with designers, engineers, product managers, marketers and researchers.

In an agile, consumer-focused environment you’ll apply Design Thinking, drive workshops, test concepts with users, and coach others in experience design.

Qualifications

• Degree in Design, Experience Design, or Service Design.
• Strong visualization and communication skills.
• Experience leading with Design Thinking methodologies.
• Ability to prototype tangible mockups (printed or digital).
• Ability to manage multiple projects and deadlines.
• Collaborate effectively with cross-functional teams.

Responsibilities

• Explore, prototype, and define concepts for innovative paper and digital building instructions.
• Co-design engaging experiences that inspire builders.
• Coordinate design sprints and workshops with partners across LEGO Group.
• Lead workstreams independently, drive pilot projects and explorations.
• Engage in consumer testing and synthesize insights for actions.
• Advocate for Experience Design and support capability building.

Skills

Design Thinking

Prototyping

Visual storytelling

Cross-functional collaboration

Communication skills

Process optimization

Education

Degree in Design/Experience Design

Experience in Service Design

Tools

Familiar with prototyping tools

Job description

• Management Level
  Lead Professional
• Job ID
  0000036740
• Category
  Creative & Design
• Location
  Billund, Denmark

Job Description

At LEGO Group, we believe in the transformative power of play and the magic it brings to creativity and imagination. We’re on a mission to inspire builders of all ages through engaging experiences that seamlessly connect the physical and digital worlds. If you’re a passionate Senior Experience Designer ready to lead the charge in conceptualizing, prototyping, and enhancing the LEGO building experience, then this is your moment. You’ll craft intuitive and engaging experiences that empower builders to journey from inspiration to unboxing, building, and beyond, all while collaborating with a skilled team of designers, engineers, product managers, marketers, and researchers.

Join us in an agile, consumer-focused, and insights oriented environment where your design craft and collaborative spirit can truly shine!

Core Responsibilities

As a key player in our team, you’ll explore, prototype, and define concepts for innovating paper and digital building instructions.

Here’s what you’ll be up to:

• Analyze current paper and digital building instructions, ensuring LEGO builders of all ages experience the joy of building and pride of creating
• Co-design non-verbal, engaging, and inspiring building experiences that lead to consumer confidence and satisfaction
• Coordinate and facilitate design sprints and collaborative workshops with partners across the LEGO Group
• Lead workstreams independently, driving pilot projects and explorative design initiatives, ensuring full team participation and collaboration
• Engage in the full process of consumer testing and involve partners from across the organization in debriefs and potential actions
• Activate your Design Thinking and Design Process superpowers
• Proactively connect the dots with colleagues across the product design value chain
• Be an ambassador of Experience Design and support capability building and training efforts in this design field

Play your part in our team succeeding

The LEGO Building Experience Design team is at the heart of LEGO Design, on a mission to unlock the full potential of the LEGO product experience. We’re dedicated to delivering insights-focused innovation while balancing consumer needs with business value.

Do you have what it takes?

We’re looking for someone with a degree in Design, Experience Design, or Service Design, along with relevant experience that equips you with a solid methodological toolbox. To thrive in this role, you should:

• Maintain a well-rounded design approach that keeps the entire consumer journey in focus to create cohesive and impactful experiences.
• Co-create experience design projects by leading with Design Thinking methodologies to foster innovation and collaboration.
• Apply exceptional visualization and communication skills to effectively convey design concepts and ideas.
• Transform ideas into tangible mockups, whether through printed prototypes or digital applications, demonstrating a passion for prototyping.
• Build Relationships and Foster Engagement: Cultivate curiosity and eagerness to build relationships while being able to confidently presenting ideas to collaborators at all levels, addressing challenges across cross-functional teams and fostering understanding and engagement
• Embrace a structured approach to work that values thorough preparation alongside the creative process, whilst skillfully managing multiple projects simultaneously to ensure timely and successful delivery
• Dive deep into consumer insights and analysis, using findings as integral parts of your design journey.
• Be naturally interested in process optimization and how your work fits in across the product development value chain.

What’s in it for you?

• Family Care Leave - We offer enhanced paid leave options for those important times.
• Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
• Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

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