Senior Client Growth & Delivery Lead

AI Acquisition; Denmark; Remote; DKK 600,000 - 900,000; Full time

Benefits offered by this job

Remote-first

Performance bonus

Upsell commission

Autonomy

Job summary

AI Acquisition is a bootstrapped, founder-led business helping founders and operators scale with AI through a sales and delivery engine, one-to-one consultations, and SaaS platforms.

You will own a portfolio of clients at onboarding, growth, and scale stages, diagnose blockers, and drive commercial outcomes with clear action plans. The role emphasizes real conversations about offers, funnels, and execution, with direct collaboration across CS, delivery, and onboarding teams.

Qualifications

• 4+ years in a client-facing account management, CSM, or business consulting role where you were directly responsible for client outcomes
• Consulted business owners on how to start, grow, or scale a business, guiding them through hard parts
• Understand (or learn fast) B2B lead generation mechanics and diagnose why campaigns may not convert
• Comfortable discussing money with clients, reading contracts, and explaining payment flows under pressure
• You can manage difficult client conversations with composure and propose fixes when things break

Responsibilities

• Own a portfolio of active clients across onboarding, growth, scale, and at-risk stages
• Run growth workshops, intro calls, and regular check-ins; set the rhythm
• Manage client expectations, framing what’s realistic and avoiding overpromising
• Diagnose why a client isn’t getting results and determine corrective actions
• Ensure alignment of contract, offer, funnel, and claimed guarantees with client delivery
• Read contracts and explain distinct payment flows to clients accurately
• Spot signals of risk early and escalate calmly with structured actions
• Inherit accounts and verify status, delivery stage, and risk before assuming things are fine
• Identify upsell opportunities by understanding client needs and next steps
• Document all client interactions and next steps in Athena and Slack
• Collaborate with CS, delivery, and onboarding to prevent gaps

Skills

Client-facing AM

Consulting advisory

B2B lead gen knowledge

On-camera communication

Startup/agency experience

Tools

Athena ticketing

Slack

Zoom

Job description

AI Acquisition is a bootstrapped, founder-led business helping founders and operators scale with AI through a sales and delivery engine, one-to-one consultations, and SaaS platforms.

You will own a portfolio of clients at onboarding, growth, and scale stages, diagnose blockers, and drive commercial outcomes with clear action plans. The role emphasizes real conversations about offers, funnels, and execution, with direct collaboration across CS, delivery, and onboarding teams.