Sales Coordinator

Everllence SE; København; On-site; DKK 350,000 - 520,000; Full time

Benefits offered by this job

Flexible hours

Remote work

Paid time off

Job summary

Everllence in Copenhagen is seeking a proactive Sales Coordinator to support spare parts sales across Europe. You will coordinate customer requests, process orders and quotations, and ensure accurate documentation and timely follow-up.

You will interact with customers and internal stakeholders, delivering excellent service while maintaining close cooperation with IGCs, workshops and Sales, Sourcing, Shipping teams.

Qualifications

• Vocational or post-secondary education in Business Administration or related field.
• Excellent English language skills, both written and spoken.
• Experience with administrative work and customer support.
• Experience with SAP or SAP-related processes.
• Strong attention to detail and analytical skills.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple tasks, cases and deadlines simultaneously.
• Service-minded, proactive and customer focused.
• Strong team player with a collaborative mindset.

Responsibilities

• Process customer inquiries, quotations and orders.
• Handle questions and requests from customers and IGCs.
• Maintain strong collaboration with IGCs and other internal departments.
• Provide excellent customer service both in writing and over the phone.
• Support order administration and follow-up activities.
• Manage shared mailbox activities and customer correspondence.
• Handle post sorting and general office administration tasks.
• Perform other ad hoc administrative tasks as required.

Skills

English fluency

Administrative work

Customer support

Sales support

Stakeholder management

Multitasking

Attention to detail

Team player

Education

Business Administration or related field

Tools

SAP

Job description

Sales Coordinator

Job-ID: 14167

Location:

København SV, Danish Capital Reg., DK, 2450

Country: DK

About The Job

Do you want to work in an international organization with a world-renowned brand, where you can combine customer service, coordination, and administrative responsibilities? Are you motivated by supporting customers, coordinating commercial activities, and ensuring a high level of service throughout the customer journey? Then we would love to hear from you.

As our new Sales Coordinator in Spare Parts Sales Support, you will become part of a dedicated team supporting our 2-stroke engine customers across Europe and our international sales hubs. You will be responsible for coordinating customer requests, processing sales-related activities, collaborating with customers and internal stakeholders, and ensuring timely and accurate handling of orders, quotations, documentation, and follow-up activities.

In this role, you will play an important part in maintaining customer satisfaction, driving effective communication across functions, and supporting continuous improvement of our processes and reporting. Through close cooperation with customers, IGCs, workshops, and colleagues across the organization, you will contribute to delivering a professional and efficient customer experience.

You Will Play An Important Role In

• Process customer inquiries, quotations and orders.
• Handle questions and requests from customers and IGCs.
• Maintain strong collaboration with IGCs and other internal departments.
• Provide excellent customer service both in writing and over the phone.
• Support order administration and follow-up activities.
• Manage shared mailbox activities and customer correspondence.
• Handle post sorting and general office administration tasks.
• Perform other ad hoc administrative tasks as required.

We Imagine That You

• Vocational or post-secondary education within Business Administration or a related field.
• Excellent English language skills, both written and spoken.
• Experience with administrative work and customer support.
• Previous sales support experience or understanding of sales processes is an advantage.
• Experience working with SAP and SAP-related processes.
• Strong attention to detail and analytical skills.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple tasks, cases, and deadlines simultaneously.
• Service-minded, proactive, and customer focused.
• Strong team player with a collaborative mindset.

About The Team

You will be a part of The Sales Support team consisting of 10 Technical Sales Engineers,10 Sales Coordinators and 3-5 Student Assistants, all located in our office in Copenhagen.

Cooperation is key to us, and we work closely within the team as well as with colleagues from Sales, Sourcing, Shipping and many other departments to offer the best possible customer support.

We are a diverse team, and for all of us, it is important that work is both interesting and fun. We make a dedicated effort to ensure this.

Unleash your potential at Everllence

At Everllence, we offer you the chance to shape the future where you can create, drive, build, and be a part of improving innovative energy solutions, while achieving your personal career goals. We prioritize work-life balance with flexible working hours, remote work options, and over 7 weeks of paid time off.

We foster a creative and inclusive culture, emphasizing diversity and equality. We are dedicated to our employees' well-being, offering opportunities to join various social activity clubs, ranging from yoga and fishing to creative clubs.

In 2027, we will consolidate our Zealand locations into one large site in Trekroner, Roskilde.

Build your future with us

If you have any questions after reading the job advertisement, you are welcome to contact, Sofia Lannegren Colpaert, Head of Sales Support Europe at email: [e-mail].

We aim for a fair and inclusive recruitment process. Regardless of gender, age, religion, disability, or ethnic background, we encourage you to apply. We embrace a global mindset and intercultural environment to ensure a collaborative and inclusive workplace. If you need support, such as assistive tools for dyslexia, we can assist you.

About Everllence

Everllence is a leading provider of propulsion, decarbonization and efficiency solutions for shipping, the energy economy and industry. True to our motto – ‘Moving big things to zero’ – we help key industries in the global economy to reduce hard-to-abate emissions. Our technologies have a measurable impact on the success of the global energy transition. More information about the company can be found at www.everllence.com.

Headquartered in Germany, Everllence employs around 15,000 people across more than 140 sites worldwide. In Denmark, we have over 2,500 dedicated employees from more than 55 nationalities, spread across four locations: Copenhagen, Brøndby, Frederikshavn, and Holeby. Our after-sales brand, Everllence PrimeServ, also supports our customers through its worldwide service-center network.