Sales Advisor 8-15 hours

Hmgroup; Aarhus; On-site; DKK 50,000 - 94,000; Part time

Benefits offered by this job

25% staff discount across all H&MGroup

H&M Incentive Program (HIP)

PFA Pension and Health Insurance

Education, Development, and Open Dialo

Company Agreements

Celebrations and Traditions

Inclusion & Diversity

Job summary

H&M Group in Denmark is seeking a Sales Advisor to greet customers, assist at the cash desk, fitting rooms and on the shop floor, delivering warm, proactive service that elevates the brand experience.

You will process deliveries, replenish stock and merchandise the latest garments while sharing enthusiasm for fashion with customers. The role is part-time with varied hours, starting in October 2026.

Qualifications

• Customer-focused and able to engage with people to deliver excellent service.
• Adaptable and responsive to changing priorities and customer requests.
• Proactive and driven to take initiative and deliver quality.
• Excellent communication and active listening to understand customer needs.
• Willing to learn and grow; enthusiastic about the brand.
• Flexible schedule, including evenings and weekends.

Responsibilities

• Greet customers and provide high-level service on the shop floor.
• Assist at the cash desk, fitting rooms and throughout the store.
• Process deliveries, replenish stock and merchandise latest garments.
• Collaborate with the team to create welcoming experiences that reflect the brand.
• Engage customers about fashion trends and materials when appropriate.

Skills

Customer-focused

Adaptable and flexible

Action-oriented

Strong communicator

Eager to learn

Brand enthusiast

Schedule flexibility

Job description

As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand. You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you'll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
• Action-oriented: Proactive and driven to take initiative and get things done with quality.
• Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others perspectives and needs.
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
• Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.

Preferable but not mandatory

• Understanding of store operations & customer service skills from previous retail experience
• Confident in offering customers advice on fashion trends, materials, sizing etc

This is a flexible, part-time position, with a contract of between 8-15 hours a week, starting in October 2026.

As this position is covered by the rules for flexible part-time employment in the shop agreement, you must meet one of the following requirements for employment :

• Be a student on a state-recognized full-time education
• Be a sideline worker
• Be undergoing vocational training according to the Vocational Training Act
• Be a senior citizen

Benefits:

We're committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you'll enjoy a 25% staff discount across all H&M Group brands-available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here .

In addition to this, Denmark-based colleagues also receive:

• PFA Pension and Health Insurance
• Education, Development, and Open Dialogues
• Company Agreements
• Celebrations and Traditions
• Inclusion & Diversity

At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That's why we consider all dimensions of diversity throughout our recruitment process-ensuring our workforce reflects the richness of the communities we serve.

Company Description

Launched in 2013, & OTHER STORIES offers a curated range of shoes, bags, accessories, beauty and ready-to-wear - all equally important for the whole look.