Sales Assistant (5hr) - Copenhagen

Dr. Martens plc; København; On-site; DKK 165,000 - 220,000; Part time

Benefits offered by this job

Welcome Docs

Uniform per season

Product discount

Holiday allowance 8%

Volunteer days

Growth opportunities

EAP & wellbeing

Job summary

Dr. Martens is seeking flexible part-time Sales Assistants in Copenhagen for 5 hours per week. This role typically involves Saturdays, with some flexibility for other days. You will turn passion for our product into a standout customer experience, helping shoppers find exactly what they want and leaving satisfied.

Our team is at the heart of the store, delivering a best-in-class experience. If you love Dr. Martens and are outgoing, this could be a great fit.

Qualifications

• Experience in Retail within a fashion/footwear/lifestyle brand is a bonus.
• Be a proud ambassador to our brand & culture, embodying what we stand for.
• Enthusiasm for Dr. Martens footwear and confidence to share this with customers.
• Demonstrate a strong understanding of customer service and build rapport with customers.
• Be Professional, but also authentic and fearless!
• Flexibility in availability is essential - shifts may vary week to week.

Responsibilities

• Use your passion for Dr. Martens to sell our product and hit individual sales targets (Play your part in achieving the store target)
• Showcase your unique personality and inject it into the customer experience to create a best-in-class shopping experience.
• Handle till transactions seamlessly in line with operating procedures
• Follow store operating procedures e.g., delivery, stocktakes, replenishment etc.
• Follow H&S procedures to maintain a healthy, safe and tidy work environment.
• Act with empathy, be team focussed and support the store management team when needed.

Skills

Customer service

Communication

Teamwork

Sales skills

Job description

Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.

We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right.

WHAT'S THE STORY - Sales Assistant (5hr) - Copenhagen

We are looking for flexible part time Sales Assistants to join at our Copenhagen store for 5 hours a week (minimum). This role will usually involve working on a Saturday but availability other days is also beneficial. If you are unavailable to work on Saturdays this position is not suited to you.

Our Sales Assistants are the heart and soul of our store experience. Without them we would be nothing. Our Sales Assistants turn their passion for our product into a true customer experience ensuring our customers always get exactly what they are looking for and leave our stores completely satisfied. If you love Dr. Martens and have an outgoing personality this could be a great role for you!

• Use your passion for Dr. Martens to sell our product and hit individual sales targets (Play your part in achieving the store target)
• Showcase your unique personality and inject it into the customer experience to create a best-in-class shopping experience.
• Handle till transactions seamlessly in line with operating procedures
• Follow store operating procedures e.g., delivery, stocktakes, replenishment etc.
• Follow H&S procedures to maintain a healthy, safe and tidy work environment.
• Act with empathy, be team focussed and support the store management team when needed.

• Experience in Retail within a fashion/footwear/lifestyle brand would be a bonus!
• Be a proud ambassador to our brand & culture, embodying what we stand for and encouraging others to do the same.
• An enthusiasm for Dr. Martens footwear and confidence to share this with our customers.
• Demonstrate a strong understanding of customer service and be confident to build rapport with customers.
• Be Professional, but also authentic and fearless!
• Flexibility in availability is essential - shifts may vary week to week so we will need flexibility to cover different days/times.

WHAT’S IN IT FOR YOU?

• Bonus incentives
• Welcome pair of Docs
• Uniform pair per season
• Generous discount on all footwear and accessories
• 8% holiday allowance
• 2 paid volunteer days per year
• Opportunities for growth
• Access to our Employee Assistance Programme & Mental Health First Aiders

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.