Sales Advisor 20 hours

Stories; Aarhus; Hybrid; DKK 165,000 - 220,000; Part time

Benefits offered by this job

Staff discount card

HIP – Incentive Program

Development opportunities

Job summary

& OTHER STORIES in Denmark is seeking a Sales Advisor to greet customers and embody the heart of our brand. You will deliver high-level service on the shop floor, at the cash desk, in fitting rooms, and throughout the store, while assisting with deliveries and merchandising of the latest garments.

Experience in customer service and fabrics is nice to have but not mandatory; a friendly, proactive attitude and willingness to learn are valued.

Qualifications

• Customer-focused and engages with people to deliver excellent service.
• Adaptable to changing priorities and customer requests.
• Proactive, driven to take initiative and complete tasks with quality.
• Clear communication and active listening to understand customers' needs.

Responsibilities

• Greet customers and provide high-level service on the shop floor.
• Assist at the cash desk, fitting rooms, and throughout the store.
• Process deliveries, replenish stock and merchandise the latest garments.
• Collaborate with the team to create welcoming experiences for customers.

Skills

Customer-focused

Adaptable and flexible

Action-oriented

Strong communicator

Eager to learn

Brand enthusiast

Schedule flexibility

Job description

As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

Qualifications

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
• Action-oriented: Proactive and driven to take initiative and get things done with quality.
• Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others perspectives and needs.
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
• Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.

Preferable but not mandatory

• Understanding of store operations & customer service skills from previous retail experience
• Confident in offering customers advice on fashion trends, materials, sizing etc

Additional Information

• We offer apart-time position, with a contract of 20hours a week, starting in October 2026.

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Programhere .

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

In addition to this, Denmark-based colleagues also receive:

• PFA Pension and Health Insurance
• Education, Development, and Open Dialogues
• Company Agreements
• Celebrations and Traditions

Inclusion & Diversity

Weekday is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

Company Description

Launched in 2013, & OTHER STORIES offers a curated range of shoes, bags, accessories, beauty and ready-to-wear – all equally important for the whole look.