Sales Advisor 8-15 hours

Stories; Aarhus; Hybrid; DKK 54,000 - 100,000; Part time

Benefits offered by this job

Staff discount 25%

HIP incentive program

PFA Pension and Health Insurance

Education & Open Dialogues

Job summary

Stories in Aarhus seeks a friendly Sales Advisor to greet customers and embody the heart of our brand. You’ll assist on the shop floor, at the cash desk, and in fitting rooms, delivering warm, proactive service that uplifts the shopping journey.

Prior retail experience is not mandatory; evenings and weekends are available. This is a flexible, part-time role (8–15 hours/week) starting in October 2026 with benefits including a 25% staff discount and participation in our incentive program.

Qualifications

• Customer-focused and enjoys engaging with people.
• Clear communication and active listening.
• Open to feedback and growth.

Responsibilities

• Greet customers and provide high-level service on the shop floor, at the cash desk, and in fitting rooms.
• Guide customers through their journey with warmth and proactive assistance.
• Collaborate with the team to create welcoming experiences and showcase the brand.

Skills

Customer engagement

Strong communication

Adaptability

Proactive service

Learning mindset

Brand enthusiasm

Schedule flexibility

Job description

As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

Qualifications

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
• Action-oriented: Proactive and driven to take initiative and get things done with quality.
• Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others perspectives and needs.
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
• Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.

Preferable but not mandatory

• Understanding of store operations & customer service skills from previous retail experience
• Confident in offering customers advice on fashion trends, materials, sizing etc

Additional Information

• This is aflexible, part-time position, with a contract of between 8-15hours a week, starting in October 2026.

As this position is covered by the rules for flexible part-time employment in the shop agreement, you must meet one of the following requirements for employment:

• Be a student on a state-recognized full-time education
• Be a sideline worker
• Be undergoing vocational training according to the Vocational Training Act

We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here .

In addition to this, Denmark-based colleagues also receive:

• PFA Pension and Health Insurance
• Education, Development, and Open Dialogues
• Company Agreements
• Celebrations and Traditions

Inclusion & Diversity

At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers across the world. That’s why we consider all dimensions of diversity throughout our recruitment process—ensuring our workforce reflects the richness of the communities we serve.

Company Description

Launched in 2013, & OTHER STORIES offers a curated range of shoes, bags, accessories, beauty and ready-to-wear – all equally important for the whole look.