Remote Sales Representative

Mass Markets; Rom By; Remote; DKK 291,000 - 452,000; Full time

Benefits offered by this job

HMO Coverage plus a dependent

Career growth and learning opportunities

Performance and loyalty bonuses

Career growth and learning

Employee shuttle services

Company retreats and off-site events

Job summary

A tech-enabled business services firm located in Denmark is looking for Remote Sales Representatives. You'll engage with customers and promote services, requiring prior call center experience. This role offers various incentives and opportunities for career growth, with a focus on consultative selling and relationship building.

Qualifications

• Must be 18 years or older.
• Previous call center experience.
• Work-from-home experience.
• Work-from-home experience.
• Strong command of the English language.
• Typing speed of 20+ WPM.
• High speed internet connection.
• Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Familiarity with Windows operating systems.
• Skilled in troubleshooting and follow-up.
• Able to multitask and self-manage effectively.
• Excellent interpersonal skills.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Identify customer needs and recommend suitable solutions.
• Meet or exceed sales targets and performance metrics.
• Meet or exceed sales targets and performance metrics.
• Maintain accurate records of customer interactions and sales activity.
• Handle objections and resolve customer concerns professionally.
• Stay up to date with product knowledge, promotions, and training.
• Follow scripts, policies, and procedures while using available resources.
• Escalate complex issues when necessary.
• Maintain consistent attendance and adhere to scheduling requirements.

Skills

Strong command of the English language

Multitasking

Interpersonal skills

Typing speed 20+ WPM

Strong English language

Excellent interpersonal skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Job description

Position Overview

MCI is one of the fastest-growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e‑commerce, and financial services. Our contact centers are powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry‑leading organization.

Remote Sales Representative

We’re seeking motivated Remote Sales Representatives to support a variety of outbound sales initiatives for a diverse portfolio of well‑known clients. In this role, you’ll engage with existing and potential customers, promote products and services, and drive revenue through consultative selling and relationship building.
Being bilingual is highly advantageous and will be viewed favorably.
**Candidates must** have prior call center experience and reside within 80 km of our office.

Key Responsibilities

• Make outbound calls to prospective and existing customers.
• Present and promote products and services effectively.
• Identify customer needs and recommend suitable solutions.
• Meet or exceed sales targets and performance metrics.
• Maintain accurate records of customer interactions and sales activity.
• Handle objections and resolve customer concerns professionally.
• Stay up to date with product knowledge, promotions, and training.
• Follow scripts, policies, and procedures while using available resources.
• Escalate complex issues when necessary.
• Maintain consistent attendance and adhere to scheduling requirements.

Candidate Qualifications

• Must be 18 years or older.
• High school diploma or equivalent.
• Previous call center experience.
• Work‑from‑home experience.
• Strong command of the English language.
• Typing speed of 20+ WPM.
• High speed internet connection.
• Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Familiarity with Windows operating systems.
• Skilled in troubleshooting and follow‑up.
• Able to multitask and self‑manage effectively.
• Excellent interpersonal skills.

Compensation and Benefits

Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

• HMO Coverage plus a dependent.
• Dental Coverage.
• Free meal during training.
• Career growth and learning opportunities.
• Allowances for rice, clothing, laundry and meals.
• Performance and loyalty bonuses.
• Frequent disinfection, fogging of workplace.
• Opportunities for growth and promotion.
• Employee shuttle services.
• Company retreats and off‑site events.
• Shawt‑ner social skills while meeting awesome people and making new friends.
• More in‑office rewards, raffles, recognition gifts, and treats!

Physical Requirements

This role operates in a professional office environment. Employees will be largely sedentary and required to sit/stand for long periods while using a computer and telephone headset. Regular use of computer and other office equipment is required. Occasional movement around the office and lifting up to 40 pounds may be required.

Conditions of Employment

• Must be authorized to work in the country where the job is based.
• Must be willing to submit up to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Reasonable Accommodation

It is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Human Resources.

Equal Opportunity Employer

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

About MCI

MCI helps customers take on their CX and DX challenges differently, creating industry‑leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest‑Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech‑enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid‑market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.