Remote Online Consultant | Visa Sponsorship

PrimeDefense USA; Kolding; On-site; DKK 67,713 - 91,611; Full time

Benefits offered by this job

Accommodation provided

Visa sponsorship

Training programs

Job summary

PrimeDefense USA is seeking an experienced Online Consultant for our Kolding office. You will provide expert advice and support to clients via email, chat, and social media, aiming to ensure customer satisfaction and timely resolutions.

The role requires strong communication, problem-solving, and the ability to multitask in a dynamic environment. Knowledge of online marketing and e-commerce is preferred, with visa sponsorship options available for the right candidate.

Qualifications

• Proven work experience as an online consultant or similar role.
• Excellent written and verbal English.
• Proficient with email, chat and social media tools.
• Ability to multitask and work independently with minimal supervision.
• Knowledge of online marketing and e-commerce preferred.

Responsibilities

• Communicate with clients through digital channels to provide assistance and resolve issues.
• Understand client needs and provide suitable solutions or recommendations.
• Maintain knowledge of products, services, promotions and policies.
• Collaborate with team members to ensure a seamless customer experience.
• Handle multiple tasks while maintaining quality standards.
• Identify potential sales opportunities during customer interactions.
• Monitor feedback and suggest improvements for service delivery.

Skills

Communication skills

Customer service

Problem solving

Independent worker

Time management

English proficiency

Tools

Email tools

Chat platforms

Social media tools

Job description

PrimeDefense USA is seeking an experienced Online Consultant for our Kolding office. You will provide expert advice and support to clients via email, chat, and social media, aiming to ensure customer satisfaction and timely resolutions.

The role requires strong communication, problem-solving, and the ability to multitask in a dynamic environment. Knowledge of online marketing and e-commerce is preferred, with visa sponsorship options available for the right candidate.