Remote Danish-speaking Travel Support Specialist in Greece

Next Job Abroad; Aarhus; On-site; DKK 233,194 - 349,791; Full time

Benefits offered by this job

Relocation package

Competitive salary

Health insurance

Paid training

Language lessons

Job summary

Next Job Abroad is seeking a Danish-speaking Customer Support Specialist to assist customers of a leading online hotel booking platform. Work remotely from Greece and contribute to a seamless travel experience from planning to checkout.

Responsibilities include handling calls/chats/emails, facilitating hotel bookings, changes, cancellations, and refunds, and delivering outstanding service with a positive attitude.

Qualifications

• Fluent Danish and good English required.
• Strong customer service mindset and communication skills.
• Ability to resolve issues with empathy and professionalism.
• Comfortable working in a fast-paced environment.
• Experience in travel, hospitality, or e-commerce is a plus.

Responsibilities

• Handle incoming calls, chats, and emails from customers.
• Assist with hotel reservations, booking changes, and cancellations.
• Manage special requests and provide tailored travel solutions.
• Process payments, refunds, and booking adjustments.
• Resolve customer inquiries with professionalism and empathy.
• Ensure every customer receives outstanding service.

Skills

Fluent Danish

Good English

Excellent communication

Customer service

Problem solving

Attention to detail

Fast-paced environment

Job description

Next Job Abroad is seeking a Danish-speaking Customer Support Specialist to assist customers of a leading online hotel booking platform. Work remotely from Greece and contribute to a seamless travel experience from planning to checkout.

Responsibilities include handling calls/chats/emails, facilitating hotel bookings, changes, cancellations, and refunds, and delivering outstanding service with a positive attitude.