Principal Project Manager

SAP IT Business Systeme; København; On-site; DKK 900,000 - 1,100,000; Full time

Job summary

SAP Nordic Delivery in Copenhagen seeks an experienced project/program manager to lead complex customer engagements across the Nordics and beyond. You will drive programs through the full SAP delivery lifecycle as a trusted partner to customers and SAP stakeholders.

The role requires senior autonomy, collaboration across matrix teams, and occasional travel within the Nordic region. You will mentor PMs and shape delivery models during bids, ensuring value delivery and customer success.

Qualifications

• Extensive experience leading large customer projects across organisations.
• Familiarity with SAP Activate delivery methodology.
• Strong financial management: budgeting, forecasting and tracking.
• Ability to build trust with Danish enterprise customers.
• Experience leading cross-functional, geographically distributed teams.
• Comfort with using AI tools to improve delivery.

Responsibilities

• Lead planning and execution of large-scale customer projects to time, budget and quality.
• Shape delivery models during bid phases and support proposals as needed.
• Build lasting customer relationships and identify follow-on opportunities.
• Establish governance, manage risk and run Quality Gate reviews in SAP Activate.
• Mentor project managers and conduct PM reviews to drive best practices.
• Manage scope changes and escalations to keep objectives aligned.

Skills

Communication skills

Collaboration

Creative thinking

Learning agility

Stakeholder management

AI usage

Tools

SAP Activate

Job description

You are an experienced project or program manager with a track record of leading complex customer engagements across organizational boundaries. A background in commerce, engineering, or information technology is an advantage, though equivalent hands‑on experience is equally valued. You bring strong communication skills, a collaborative approach, and the creative thinking and learning agility to adapt as the role evolves.

• Deep expertise managing large-scale or strategic customer projects, from scoping through execution, risk management, and formal closure.
• Command of SAP delivery methodology, including SAP Activate, and the judgment to apply the right approach for each customer context.
• Strong project financial management; budgeting, forecasting, and tracking actuals, with a clear focus on scope, cost, and business value.
• Proven ability to build senior‑level trust with Danish enterprise customers, navigate complex stakeholder environments, and find workable solutions for both customer and SAP. A thorough knowledge of the Danish SAP customer landscape is essential for this role.
• Experience leading cross‑functional, geographically distributed teams in matrix organizations, including coaching and mentoring project managers.
• An accountable and practical approach to AI: you are comfortable using AI tools to deliver more effectively, evaluate AI‑generated outputs critically, and support your team in building day‑to‑day confidence with AI.

What you’ll build

You will lead complex customer programs across the full SAP delivery lifecycle, acting as a trusted partner to customers and internal stakeholders.

• Lead the planning and execution of large‑scale customer projects to agreed time, budget, and quality criteria.
• Shape delivery models during bid phases, contributing to scoping, risk assessment, and proposals, and acting as Bid Manager when required.
• Build lasting customer relationships beyond individual projects, identify follow‑on opportunities, and secure references and success stories.
• Establish governance frameworks, manage risk and contingency plans, and run formal Quality Gate reviews within SAP Activate.
• Mentor project managers and conduct Project Management Reviews to drive delivery best practices across the Nordic organization.
• Manage scope changes and escalations proactively, keeping all parties aligned on objectives, budgets, and acceptance criteria.

Where you belong

You will join Nordic Services Delivery, SAP's customer‑facing project management team for the Nordics. The team delivers complex SAP transformations for enterprise customers, working across organizational boundaries and with global delivery partners. Based at SAP's Copenhagen office, you will collaborate with experienced colleagues across the Nordic region and a wider SAP community that values accountability, customer success, and continuous improvement. This is a role for someone who wants the senior autonomy to lead complex programs and the backing of a high‑performing team. The role involves some domestic travel, including occasional overnight stays in Jutland and sporadic travel to other Nordic countries.

Additional Information

We win with inclusion

SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone, regardless of background, feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.