Operations Manager Premium Hospitality Copenhagen

Level Recruitment AB; København; Presencial; DKK 700 000 - 850 000; Tempo integral

Resumo da oferta

Level Recruitment söker å en uppdrag för en Operations Manager inom premium hospitality i Köpenhamns-området. Du leder team och ansvarar för daglig drift, gästservice och ekonomisk resultat.

Du har cirka fem års relevant erfarenhet från premium hotell, restaurang eller liknande, samt goda kunskaper i Excel och MS Office. Engelska krävs och danska är meriterande. Rollen är on-site i området.

Qualificações

• Du har ledarerfarenhet inom premium hospitality, t.ex. hotell eller restaurang.
• Du har erfarenhet av budgeting, prognoser och kostnadskontroll.
• Du behärskar Excel och MS Office på god nivå.
• Professionell engelska krävs; danska eller nordisk språk är meriterande.

Responsabilidades

• Leda daglig drift och ansvara för den finansiella prestandan.
• Bemanna och utveckla personal samt följa upp prestationer.
• Säkerställa gästservice och kvalitet i mat och dryck.
• Ansvara för P&L, budget, prognoser och kostnadskontroll.
• Planera bemanning och schemaläggning för att balansera kostnader och service.
• Upprätthålla premiumstandarder och leverera smooth gästflöde.
• Hantera leverantörsrelationer och följa upp service-nivåer.

Conhecimentos

Management experience

Budgeting

Excel

Professional English

Danish language

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Level Recruitment är sedan 2008 specialister på att rekrytera chefer och specialister. Vi verkar inom områdena Bygg & Fastighet, Ekonomi & Finans, HR & Administration, Hållbarhet, Miljö & Kvalitet, IT, Teknik, Sälj, Marknad & Logistik. Vi tillsätter årligen fler än 200 rekryteringar i Sverige och fungerar som rekryteringspartner till såväl stora internationella koncerner till mindre företag, organisationer och myndigheter.
Level arbetar enligt en kvalitetssäkrad, kompetensbaserad rekryteringsprocess där ett personligt, diskret och respektfullt bemötande är en självklarhet. För mer information se www.levelrecruitment.se.

Operations Manager within Premium Hospitality Copenhagen

Do you have experience leading hospitality teams, maintaining premium service and taking responsibility for financial performance?

On behalf of a client, Level Recruitment is looking for an Operations Manager for a hospitality business in the Copenhagen area.

The role combines operational leadership with responsibility for people, service quality and results. You will have scope to strengthen working practices and develop a consistent guest experience.

The Role

As Operations Manager, you will be responsible for the daily operations and its financial performance. You will lead the team with support from supervisors and work with external partners to maintain agreed standards.

Your main areas of responsibility will include:

• People leadership, training and consistent working practices.
• Guest service, food and beverage quality and operational delivery.
• Financial performance, planning and cost control.
• Own the P&L, budget and forecasts, and follow up financial and operational performance.
• Lead and develop employees, set clear expectations and address performance issues through regular feedback and follow-up.
• Plan staffing requirements and coordinate scheduling support to balance demand, service quality and labour costs.
• Maintain premium hospitality standards, including table service and à la carte delivery, while ensuring efficient guest flow.
• Manage supplier relationships and follow up agreed service levels, food quality and operational delivery.
• Ensure that premises, equipment, cleaning and maintenance meet required standards. Maintain purchasing controls and follow up safety, hygiene, complaints and corrective actions.

This is an on-site role in the Copenhagen area.

Further information about the employer and the operating environment will be shared during the confidential recruitment process.

Is this you?

You have management experience within hospitality, for example from a premium hotel, restaurant or comparable service operation.

You have managed employees and financial results and can demonstrate experience of budgeting, forecasting and cost control.

You understand premium table service and à la carte delivery and can assess food and beverage quality.

We expect around five years of relevant experience, although your responsibilities and results are more important than an exact number of years.

You have good practical skills in Microsoft Office, including Excel. Professional English is required. Danish or another Scandinavian language is advantageous.

As a person you are organised, take ownership and follow through on decisions.

You lead consistently, set clear expectations and support employees in meeting them.

You can distinguish necessary expenditure from discretionary costs and maintain service standards under pressure.

You are comfortable addressing problems and making decisions within your mandate.

Do you want to know more?

Candidates proceeding in the process will be asked to sign a non-disclosure agreement before receiving information that identifies the employer or the specific operation.

Search keywords: Operations Manager, Hospitality Manager, Food and Beverage Manager, Restaurant Manager, Premium Hospitality

About the opportunity

Our client operates within hospitality and places high demands on service quality, operational reliability and financial accountability. The employer’s identity and further details about the business will be disclosed following a signed non-disclosure agreement.