Operations Manager

ZARA; København; On-site; DKK 550,000 - 750,000; Full time

Benefits offered by this job

Internal promotion programs

Employee discount 25%

Job summary

ZARA in Copenhagen is seeking an Operation Manager to oversee the day-to-day store operations, balancing stockroom duties with shop floor activities to ensure smooth deliveries and replenishment. You will lead a motivated team and drive strong customer service in a fast-paced fashion environment.

You will use your analytical mindset to monitor KPIs, optimize processes, and uphold stockroom standards. A proactive, detail-oriented approach and passion for fashion are essential.

Qualifications

• Experience in store operations and stockroom replenishment.
• Ability to analyze data to improve KPIs.
• Experience in managing a team.
• Excellent prioritization and organizational skills.

Responsibilities

• Monitor and organize store stockroom and replenishment.
• Overlook and improve delivery process.
• Motivate and inspire team.
• Support analysis of data to improve KPIs and minimize stock loss.

Skills

Stockroom operations

People management

Customer service

Data analysis

Time management

Job description

ZARA

Operation Manager

Responsible of all aspects of Store Operations and management of the back of house (delivery process and productivity, stockrooms standards and good replenishment practises).

About us

Zara offers the latest fashion trends for women, men and children. An international brand with stores in the main cities of the world and online. Our business model is centred in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility are our daily motivation. Does it sound like you? Maybe you are a Zara person.

How we imagine you

You are passionate, curious, motivated and dynamic, with something different to contribute. You are detail-oriented, creative and proactive and are looking for a challenging yet rewarding career in fashion. You are able to multitask between your key responsibilities.

You love fashion and celebrate self-expression. You have excellent analysis, prioritization and organizational skills. You have a track record of stockroom operations, people management and an understanding of customer service. At Inditex you will find more than a job.

What we expect from you

As an Operation manager, you are accountable in supporting the day to day running of the store operations, balancing your time between the stockroom and shop floor. Some of your main responsibilities will be:

• Monitor and supporting the organization of the store’s stockroom and replenishment process.
• Overlook and improve delivery process.
• Motivate, encourage and inspire your team.
• Support in the analysis of data to improve KPIs and minimize stock loss.

What we offer

• Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, e-learning and training programs - we never stop learning!
• You will be rewarded with a competitive compensation package and you will also receive 25% discount to buy the latest trends in any of our Inditex brands available in your market.

We are committed to ensure that our recruitment processes are barrier free and as inclusive as possible to everyone. This includes making adjustments for people with disability or long-term conditions.