Operational Specialist

ZARA; København; On-site; DKK 257,000 - 357,000; Full time

Benefits offered by this job

Internal promotion programs

Competitive compensation package

25% discount on Inditex brands

Job summary

ZARA in Copenhagen is seeking a Store Operations professional to support daily store processes, balancing stockroom and shop floor responsibilities. You will focus on stock control, replenishment, fitting room management and delivery logistics.

You will thrive in a fashion-focused environment, bringing detail-oriented, proactive ways of working, strong prioritization and organizational skills, and a track record in stockroom operations and customer service.

Qualifications

• Passion for fashion and self-expression.
• Detail‑oriented, creative and proactive.
• Ability to multitask between stockroom and shop floor.
• Excellent analysis, prioritization and organizational skills.
• Experience in stockroom operations, people management and customer service understanding.

Responsibilities

• Identifies and follows up on the training potential Leapers
• Analysis and maximizes operational process in the sales area defines with the operations manager
• Organizes the daily planning of the section’s operational team
• Controls and manages the fitting room operations
• Manage the dynamics of 25in the sales area
• Manages and organizes store-side delivery processes
• Implements corrective actions decided with the manager to optimize merma
• Corporate Device Management
• Controls and monitors the maintenance of the section
• Implements and manages new operational projects
• Checks the Couriers

Skills

Detail-oriented

Creative

Proactive

Stockroom operations

People management

Customer service

Analytical skills

Prioritization

Organizational skills

Multitasking

Job description

Our Store Operations are responsible for the smooth running of the operational processes in the sales area (tills, fitting rooms, replenishment, maintenance of the sales floor) of the section to which they belong.

How we imagine you

You are passionate, curious, motivated and dynamic, with something different to contribute. You are detail-oriented, creative and proactive and are looking for a challenging yet rewarding career in fashion. You are able to multitask between your key responsibilities.

You love fashion and celebrate self-expression. You have excellent analysis, prioritization and organizational skills. You have a track record of stockroom operations, people management and an understanding of customer service. At Inditex you will find more than a job.

What we expect from you

As a Store Operations, you are accountable in supporting the day to day running of the store operations, balancing your time between the stockroom and shop floor. Some of your main responsibilities will be:

• Identifies and follows up on the training potential Leapers
• Analysis and maximizes operational process in the sales area defines with the operations manager
• Organizes the daily planning of the section’s operational team
• Controls and manages the fitting room operations
• Manage the dynamics of 25in the sales area
• Manages and organizes store-side delivery processes
• Implements corrective actions decided with the manager to optimize merma
• Corporate Device Management
• Controls and monitors the maintenance of the section
• Implements and manages new operational projects
• Checks the Couriers

What we offer

• Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, e-learning and training programs - we never stop learning!
• You will be rewarded with a competitive compensation package
• you will also receive 25% discount to buy the latest trends in any of our Inditex brands available in your market.

We are committed to ensure that our recruitment processes are barrier free and as inclusive as possible to everyone. This includes making adjustments for people with disability or long-term conditions.