Network Support Engineer: Reliability & Troubleshooting

BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY

Esbjerg

On-site

DKK 350,000 - 480,000

Full time

14 days+

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Job summary

BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY is seeking a Network Support Engineer to maintain and troubleshoot our network infrastructure in Esbjerg. You will provide first and second-line support, configure routers and switches, and assist with maintenance projects in a dynamic IT environment.

The role requires 1–3 years of network support experience, familiarity with TCP/IP, VLANs, DNS and DHCP, and experience with Cisco equipment.

Qualifications

1–3 years experience in network support or a similar role.
Understanding of TCP/IP, VLANs, routing, switching, DNS, and DHCP.
Experience with Cisco or similar networking equipment.
Familiarity with network monitoring tools and ticketing systems.
Strong troubleshooting and problem-solving skills.
Certifications such as CCNA or CompTIA Network+ are an advantage.
Basic understanding of Windows server environments and Active Directory is an advantage.

Responsibilities

Provide first and second-level support for network-related incidents and service requests.
Troubleshoot issues related to IP addressing, DNS, DHCP, VLANs, and network routing.
Configure and support routers, switches, firewalls, and wireless access points.
Monitor network performance and respond to alerts or outages.
Maintain ticket updates and documentation for all reported incidents.
Work with internal IT teams to resolve complex issues.
Assist with network maintenance, upgrades, and implementation projects.
Ensure timely communication on issue status and resolution.