Network Support Engineer: Keep Networks Fast & Reliable

Brilliant Computers

Esbjerg

On-site

DKK 450,000 - 600,000

Full time

5 days ago

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Job summary

Brilliant Computers in Esbjerg, Denmark seeks a Network Support Engineer to provide reliable network services, troubleshoot issues, and assist with equipment configurations. The role involves handling incidents, monitoring performance, and documenting resolutions.

Candidate should have 1–3 years of experience and knowledge of TCP/IP, VLANs, DNS/DHCP, plus Cisco gear. Certifications such as CCNA or CompTIA Network+ are advantageous. This is an on-site position in Esbjerg.

Qualifications

1–3 years of network support experience.
Understanding of TCP/IP, VLANs, routing, switching, DNS, and DHCP.
Experience with Cisco or similar networking equipment.
Familiarity with network monitoring tools and ticketing systems.
Strong troubleshooting and problem-solving skills.
Certifications such as CCNA or CompTIA Network+ are advantageous.
Basic understanding of Windows server environments and Active Directory is advantageous.

Responsibilities

Provide first and second-level support for network-related incidents and service requests.
Troubleshoot issues related to IP addressing, DNS, DHCP, VLANs, and network routing.
Configure and support routers, switches, firewalls, and wireless access points.
Monitor network performance and respond to alerts or outages.
Maintain ticket updates and documentation for all reported incidents.
Work with internal IT teams to resolve complex issues.
Assist with network maintenance, upgrades, and implementation projects.
Ensure timely communication on issue status and resolution.