Manager, Change Management

FashionUnited; København; On-site; DKK 70,000 - 90,000; Full time

Benefits offered by this job

LEED Gold Certification for Energy and Environmental Design

Beautiful office design

Collaborative work environment

Job summary

Pandora is seeking a skilled Change Manager to lead the implementation of SAP S/4HANA in Copenhagen. This role is vital to drive team readiness and adopt this transformative ERP technology.

The ideal candidate will have over 5 years of experience in change management, outstanding communication skills, and familiarity with ERP systems. You will be part of a dynamic team focused on collaboration and innovation.

Qualifications

• 5+ years in change management within large-scale ERP transformations or global implementations.
• Outstanding stakeholder management, communication, and facilitation skills.
• Familiarity with SAP S/4HANA or other ERP systems is highly desirable.

Responsibilities

• Develop and execute a change management plan for SAP S/4HANA rollout.
• Work closely with business leaders and functional teams.
• Design and deliver communication plans.
• Partner with training teams to build learning programs.
• Conduct change impact assessments.
• Define success metrics for change adoption.

Skills

Change management

Stakeholder management

Communication

Analytical mindset

Tools

SAP S/4HANA

Job description

At Pandora, we believe in unlocking potential - whether its through crafting timeless jewellery or empowering our teams to deliver innovative solutions. As we embark on a global transformation journey with SAP S/4HANA, were seeking a skilled Change Manager to drive the adoption of this cutting‑edge ERP system and ensure our teams are fully prepared for the future of Pandora. Sounds interesting? Then, keep on reading!

About the Role

The SAP S/4HANA implementation represents a significant evolution in how Pandora operates globally. The Change Manager will lead efforts to align people and processes, fostering adoption of this transformative technology while minimising disruption. This role combines strategy, communication, and leadership to embed meaningful change across Pandoras global organisation.

Youll be a critical part of the program team, ensuring our people are equipped to embrace this transition, and helping Pandora unlock new efficiencies, insights, and opportunities.

Responsibiltiies will include:

• Change Leadership: Developing and executing a change management plan to support the successful rollout of SAP S/4HANA, ensuring alignment with program objectives.
• Stakeholder Collaboration: Working closely with business leaders, functional teams, and external partners to understand change impacts and drive stakeholder alignment.
• Communication Excellence: Designing and delivering targeted communication plans that foster transparency, understanding, and engagement across all levels of the organisation.
• Training and Support: Partnering with the training team to build robust learning programs, equipping employees to confidently adopt new processes and tools.
• Impact and Readiness Assessment: Conducting change impact assessments, evaluating organizational readiness, and developing interventions to address risks and resistance.
• Measurement and Feedback: Defining success metrics for change adoption and regularly report progress, collecting feedback to refine the approach as needed.
• Sustainability: Building frameworks and tools to ensure that changes are sustained long-term, embedding SAP S/4HANA as a core enabler of Pandoras operations.

What is needed to succeed

• 5+ years in change management within large-scale ERP transformations or global implementations
• Demonstrated ability to work across diverse teams, cultures, and geographies, fostering collaboration and engagement.
• Outstanding stakeholder management, communication, and facilitation skills
• Ability to translate complex challenges into clear actionable plans
• Strong analytical mindset and experience tracking change metrics
• Familiarity with SAP S/4HANA or other ERP systems and their impact on business operations is highly desirable

About the Team

Youll be joining a dynamic and collaborative team of Change Managers who are dedicated to supporting Pandoras SAP S/4HANA implementation. Together, we are driving one of the most transformative programs in Pandoras history, ensuring our global workforce is ready to embrace this new system.

Our team thrives on collaboration, creativity, and mutual support. We value pragmatism, diverse perspectives, and a test‑and‑learn mindset to experiment and find the best approaches to doing things. With a shared commitment to making change accessible and meaningful, we work closely with stakeholders across the organisation to deliver real impact.

Icing on the cake

You will be working out of our beautiful Digital & Technology Hub in Copenhagen, in a rapidly growing environment of highly skilled and experienced colleagues. Besides our beautiful interior design, we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational and delivers a true Pandora experience to anyone who works here or comes to visit.