LCMS Product Specialist

DK00 Agilent Technologies Denmark ApS; Glostrup Kommune; Hybrid; DKK 900,000 - 1,100,000; Full time

Benefits offered by this job

Remote work option

Job summary

Agilent Technologies Denmark ApS seeks a Product Specialist, LC/MS to join the Nordics Technical Coverage and Solutions Team. You will be the LC/MS expert for customers and internal collaborators, driving opportunities and successful implementations across Denmark.

The role emphasizes field engagement, demonstrations, workshops, and cross-functional collaboration with sales, service, and marketing. Travel up to 60% is typical.

Qualifications

• Education: Bachelor's, Master's, or PhD in Chemistry, Biochemistry or Life Science.
• 5+ years in analytical/scientific/instrument industry with LC/LCMS exposure.
• Strong LC/MS workflow knowledge and ability to translate needs into configurations.
• Excellent communication and collaboration skills.

Responsibilities

• Lead LC/MS technical sales activities and tailor solutions.
• Plan demonstrations, workshops, and on-site visits.
• Define in-country product strategy and competitive messaging.
• Provide sales enablement and training to the team.
• Maintain deal forecasting and CRM updates.

Skills

Strong communication

Collaboration

Customer engagement

Presentation skills

Education

Bachelor’s/Master’s/PhD in Chemistry/ Biochemistry/ Life Science

Tools

LC/MS systems

Triple Quad LC/MS

QTOF

Single Quadrupole

Job description

Job Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek, so they can do what they do best: improve the world around us. Information about Agilent is available at https://www.agilent.com/.

How will you make an impact? We are looking for a Product Specialist, LC/MS to join our Nordics (Sweden, Denmark, Finland) Technical Coverage and Solutions Team. In this Product Specialist role, you will be responsible for the liquid phase division products with liquid chromatography mass spectrometry (LC/MS) focus. You are expected to work collaboratively and align with the respective country commercial organization, customer service organization, and marketing team to drive project implementation and execution. The goal is to increase Agilent's LC/MS position and market share in the respective country. You will be leveraging your technical knowledge to serve as the LC/MS expert for your customers and internal collaborators. We encourage independent thinking and creativity as you drive your business. You will create and develop business opportunities, as well as successful strategies and tactics to increase our presence in our customers’ labs. We are a cohesive team of technical specialists driving Agilent’s success in this dynamic marketplace!

What will you do?

• Technical Sales Leadership Act as the LC/MS technical and product liaison for customers and internal teams, ensuring the right solution is proposed and differentiated against competitors Support opportunities primarily in stages where Product Specialists add the most value - customer needs discovery, demonstrations, and quote/configuration support. Drive technical close by shaping solution fit, workflow value, and product configuration in collaboration with Account Managers.
• Customer Engagement, Demonstrations & Seminars Plan and deliver customer presentations, technical visits, workshops, and on-site demonstrations, aligned to customer needs and active opportunities. Create and deliver technical seminars / marketing-event presentations to increase awareness and generate new opportunities.
• Product Positioning, Competitive Strategy & Market Growth Lead product-line strategy execution in-country, including competitive positioning, deal strategies, and supporting strategic growth initiatives. Maintain strong knowledge of LC/MS competitive landscape and differentiators, translating them into clear customer value messaging. Gather Voice of Customer (VOC) and market insights; provide feedback to global/regional stakeholders to strengthen value propositions and future roadmap alignment.
• Sales Enablement & Capability Building Lead technical competency development for the sales team and partners (product training, positioning, and solution selling). Serve as a key resource for product-related enquiries from internal sales teams and relevant partners.
• Operational Discipline & Reporting Provide deal forecasts and monthly narratives with key insights on market dynamics, customer trends, and competitive movement. Maintain disciplined opportunity and activity tracking using Salesforce CRM and required commercial tools, providing visibility on progress and priorities. Follow applicable sales/application processes and provide reports/deliverables in a timely manner.

Expectations (What Success Looks Like)

• Increase win rate by strengthening technical close, competitive differentiation, and configuration accuracy for LC/MS opportunities.
• Demonstrate strong field engagement: frequent customer interactions, demos, seminars, and strategic account support.
• Operate effectively in a matrix, collaborating across sales, application/workflow resources, and marketing to execute initiatives and launches.
• Travel: typically up to ~60% (customer-facing role).

Qualifications

• Education: Bachelor’s, Master’s, or PhD in Chemistry / Biochemistry / Life Science (or related discipline).
• Experience: 5+ years in relevant analytical/scientific/instrument industry experience with strong exposure to LC/LCMS applications and customer environments. Demonstrated ability to work independently and troubleshoot/solve complex, high-impact customer problems.
• Technical: Strong understanding of LC/MS workflows and ability to translate workflow needs into solution configurations and differentiated value.
• Hands-on experience with LC/MS systems, such as Triple Quad LC/MS, High Resolution Mass Spectrometry (QTOF), Single Quadrupole, is an added advantage.
• Communication: Excellent verbal, written, and presentation skills; confident in engaging customers and internal stakeholders.
• Collaboration: Strong cross-functional teamwork with sales and supporting functions; willing to embrace new ways of engaging customers.
• Experience contributing to product launch activities, customer events, conferences, and workshops.

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations.

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required: 50% of the Time Shift: Day Duration: No End Date Job Function: Sales Graduate and Student Career Site

Visit our career site and learn more about Agilent Watch our video playlist to get a glimpse of life at Agilent! As a global leader in laboratory and clinical technologies, we are passionate about bringing great science to life. Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges. Leveraging more than 50 years of expertise, we create advanced instruments, software, and consumables supported by teams of highly skilled and knowledgeable people. With 18,000 employees around the world, our global reach and comprehensive solutions provide the most reliable and accurate results, as well as optimal scientific, economic, and operational outcomes. We work collaboratively with our customers on their journey to make a real difference in human lives. Our culture is founded on trust, respect, and uncompromising integrity, and we pride ourselves on being a dynamic and inclusive workplace that celebrates diversity and fosters innovation. We can’t wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at Agilent.com.