Launch Fleet Ops Specialist - Dispatch & KPIs

GSM - Green SM

København

On-site

DKK 420,000 - 540,000

Full time

6 days ago

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Job summary

Green SM, a fast-growing electric taxi and mobility company backed by a major conglomerate, is preparing for a Denmark launch and is seeking an Operations Specialist to support the day-to-day operational setup during this exciting growth phase. You will collaborate with drivers and field teams to coordinate dispatch, onboarding, and daily communication.

The ideal candidate brings experience in operations, logistics, or fleet management, with strong organizational skills, comfort in a startup

Qualifications

Experience within operations, logistics, transportation, fleet management, or service operations.
Strong coordination and organizational skills.
Comfortable working in a dynamic, fast-changing startup environment.
Hands-on mindset with ability to solve problems quickly and independently.
Analytical mindset and ability to work with operational KPIs.
Fluent Danish and English required.

Responsibilities

Oversee daily taxi and fleet operations, including driver coordination and dispatch support.
Monitor operational performance, service quality, and KPIs.
Support driver management, onboarding, scheduling, and daily communication.
Ensure fleet readiness and coordinate maintenance and operational checks.
Handle operational issues, incidents, and customer escalations in a timely manner.
Collaborate cross-functionally with local and global teams to improve operational efficiency.
Support implementation and optimization of operational processes during launch phase.
Ensure compliance with company standards, safety procedures, and local regulations.