Kubernetes Platform & Project Leader

Nnit A/S; Københavns Kommune; On-site; DKK 800,000 - 1,100,000; Full time

Benefits offered by this job

Professional development

Impact on services

Job summary

NNIT in Copenhagen seeks a Platform & Project Manager to lead Kubernetes service deliveries across multiple customers, balancing platform operations with project work.

You will own backlogs, plan with engineers, scope and price requests, and ensure on-time delivery while maintaining service quality and strong customer relationships. This is a central role in NNIT's Platform Engineering unit.

Qualifications

• Proven Project management experience.
• Proven ability to scope, estimate and deliver projects on time and on budget.
• Able to turn needs into offers and discuss scope and price with customers.
• Proven ITIL experience.
• Experience with defining and managing service delivery processes.
• Continuous improvement and economy-optimization mindset.
• Team player with a collaborative and solution-oriented mindset.
• Ability to talk credibly with engineers and customers.
• Application development or ERP implementation experience.

Responsibilities

• Responsible across multiple customers for 24/7 operations deliveries, project deliveries and economy.
• Service management (ITIL processes and CSR backlog).
• Manage Kubernetes platform operations services for multiple customers, keeping service quality, stability and customer satisfaction high.
• Own the backlog of customer service requests (CSRs) and produce a realistic production plan.
• Project management of 150-400 hour projects.
• Run requirement-clarification sessions with customer stakeholders and define scope and deliverables.
• Write implementation plans with milestones, resources and dependencies.
• Manage projects from kick-off to handover, track progress, budget and quality.
• Stakeholder management and building trusted relationships with customers and Platform Engineers.
• Operations KPI and service reporting; platform economy management and invoicing.
• Add-on sales of Kubernetes services to existing customers.
• Spot opportunities in customer requests and turn larger ones into projects.

Skills

Project management

Scope & estimation

Customer discussions

ITIL

Service delivery processes

Continuous improvement

Team collaboration

Delivery of solutions

Engineer communication

Development/ERP experience

Job description

NNIT in Copenhagen seeks a Platform & Project Manager to lead Kubernetes service deliveries across multiple customers, balancing platform operations with project work.

You will own backlogs, plan with engineers, scope and price requests, and ensure on-time delivery while maintaining service quality and strong customer relationships. This is a central role in NNIT's Platform Engineering unit.