Key Client Assistant / Coordinator

Actona Group A/S

Denmark

On-site

DKK 360,000 - 480,000

Full time

3 days ago

Be an early applicant

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Actona Group A/S is seeking a structured Key Client Assistant/Coordinator to connect customers, sales, and operations across the entire order flow from Denmark.

You will join a small, focused team maintaining collaboration with a major global customer, ensuring accurate orders, pricing validation, and timely deliveries while supporting data maintenance and daily operations.

Qualifications

In addition to a strong service mindset, you bring structure and attention to detail.

Responsibilities

End-to-end order handling
Manage and process orders from customers, including creating and maintaining orders in our systems while ensuring accuracy throughout the process
Product and pricing validation
Ensure correct pricing, product details, and availability, and act as a quality gate before orders are executed
Coordination of deliveries
Coordinate deliveries with logistics, procurement, and suppliers to ensure timely and efficient execution
Customer communication and support
Act as the primary point of contact for order- and delivery-related inquiries, ensuring clear, professional, and timely communication with both customers and internal stakeholders
Data maintenance and operational support
Maintain customer data, product information, and price lists, while supporting sales in daily operations

Skills

Structured and detail-oriented

Ownership / accountability

Proactive and solution-oriented

Relationship building / communication

Clear and professional communication

Thrives in dynamic environment

Education

Education equivalent to HHX/STX/HTX

Tools

CRM/ERP BC25

Job description

Do you want to work with one of our most important international customers – and play a key role in ensuring a seamless customer experience?

At Actona Group, we are looking for a structured and service-minded Key Client Assistant/Coordinator who enjoys working in a dynamic environment and plays a central role in connecting customers, sales, and operations.

Work closely with one of our key global customers

In this role, you will become part of a dedicated team maintaining our great collaboration with our important and long-term partners.

You will join a small, highly focused team. Together, you will ensure strong execution, coordination, and customer service across the entire order flow. You will report directly to the Key Client, - and Sales Support Manager, giving you close access to decision-making and the commercial side of the business.

A role with real impact on the business

As Key Client Assistant/Coordinator, you are not “just handling orders”. You are ensuring that our customer commitments are delivered on time, with high quality, and with a strong sense of ownership.

You will act as the link between customers, sales, and internal departments – and play a key role in keeping everything moving.

Your key responsibilities

In this role, you will play a central part in ensuring a smooth and efficient order flow from start to finish. You will be responsible for coordinating between customers, sales, and internal teams, while maintaining a high level of accuracy and service.

Your main responsibilities include:

End-to-end order handling
Manage and process orders from customers, including creating and maintaining orders in our systems while ensuring accuracy throughout the process
Product and pricing validation
Ensure correct pricing, product details, and availability, and act as a quality gate before orders are executed
Coordination of deliveries
Coordinate deliveries with logistics, procurement, and suppliers to ensure timely and efficient execution
Customer communication and support
Act as the primary point of contact for order- and delivery-related inquiries, ensuring clear, professional, and timely communication with both customers and internal stakeholders
Data maintenance and operational support
Maintain customer data, product information, and price lists, while supporting sales in daily operations

Your impact in this role:

High visibility: You work closely with key stakeholders and one of Actona’s most important customers
Real ownership: You are trusted to take responsibility and drive tasks forward
Strong collaboration: You will work across sales, logistics, procurement, and finance
Steep learning curve: You gain insight into both customer collaboration and operational execution
Growth potential: Opportunity to take on more responsibility and develop within sales operations or customer management

Who we are looking for

You bring structure, drive, and a strong service mindset into your work. You take ownership, follow through, and communicate clearly, even when things move fast. We imagine that you:

Are structured and detail-oriented
Take responsibility, work independently and are proactive
Are proactive and solution-oriented
Enjoy building relationships and working with people
Communicate clearly and professionally
Thrive in a dynamic and fast-paced environment

Your background

Relevant work experience (minimum ~2 years is an advantage)
Education equivalent to (HHX/STX/HTX); further education is a plus
Fluent in English (written and spoken)
Experience with CRM/ERP (BC25) systems is an advantage

How you succeed in the role

Delivering efficient and reliable order handling
Ensuring a strong and consistent customer experience
Collaborating effectively across teams

What you can expect from us

At Actona Group, you will become part of an international company with a strong commercial mindset and a pragmatic, hands-on culture.

We work closely together across functions, support each other in daily operations, and take pride in delivering on our commitments. You will experience:

A collaborative and informal working culture
High level of responsibility and trust
Quick decision-making and short distance to leadership
Opportunities to develop within your role and grow with the business

About Actona Group

Actona Group is an international furniture company headquartered in Denmark, operating in more than 90 countries. We develop, source, and sell modern furniture solutions to some of the world’s leading retailers and private label customers.

We are on a continuous journey towards becoming a larger, stronger, and more sustainable company. We will create continued growth and value-adding services for the benefit of our customers and partners. With a sustainable focus, we also want to minimise our environmental impact.

Facts about Actona Group: