Key Account Manager

Truesec; Aarhus; On-site; DKK 600,000 - 800,000; Full time

Job summary

Truesec Denmark seeks an experienced Key Account Manager to drive growth by winning new business and nurturing strong customer relationships across Denmark, with major accounts in Jutland.

You will be the primary contact, ensuring customer satisfaction while advancing the business with high professionalism. You will create opportunities, develop bonds, understand needs, and identify upsell potential, collaborating with internal teams to deliver solutions that exceed expectations.

Qualifications

• Extensive experience in cybersecurity and client-facing roles.
• Proven success as a Key Account Manager or similar role in cybersecurity.
• Excellent communication and interpersonal skills with clients and stakeholders.
• Proactive, results-oriented and thrives in fast-paced environments.
• Strong organizational skills with multi-tasking ability.
• Track record of building long-term client relationships.
• Solution-driven mindset under pressure.
• Proficient in Danish and English in reading, writing and speaking.
• EU citizenship or Danish/Swedish citizenship required.

Responsibilities

• Create new business by proactively identifying opportunities and expanding the customer portfolio.
• Build and retain strong relationships with customers and understand their needs.
• Understand customer and market needs and cybersecurity requirements.
• Drive growth through upselling and cross-selling.
• Collaborate with internal teams to deliver solutions that exceed expectations.
• Monitor customer satisfaction, account performance and market trends.

Skills

Cybersecurity experience

Key Account Management

Customer relationship management

Communication skills

Organizational skills

Problem solving mindset

CRM tools (HubSpot)

MS Office

Danish & English fluency

Tools

HubSpot

Job description

Do you want to be at the forefront of protecting our society against cyber threats? We are looking for a Key account manager to our Commercial organization.

About Truesec – A Leading Cybersecurity Company

Since 2005, Truesec has been a native cybersecurity company, driven by one single purpose: Creating safety and sustainability in a digital world by preventing cyber breach and minimizing impact.

Over the years, we’ve earned the trust of organizations worldwide and gained a strong reputation internationally. Our team consists of dedicated specialists covering the entire spectrum of cybersecurity – with capabilities in Predict, Prevent, Protect, Respond, and Recover.

Today, we employ around 400 employees – and as cybercrime grows, we need to grow. To support that goal, we are now looking for a Key Account Manager who wants to make a difference.

The Role

At Truesec Denmark, we're on the lookout for an experienced Key Account Manager to drive our continued growth by winning new business and nurturing strong relationships with our great customers. As one of the primary points of contact, you will ensure our customers remain satisfied while we drive our business forward with high professionalism. You will cover customers in all of Denmark however the majority of your key accounts will be in Jutland. You will also:

• Create new business: Take the initiative and discover new opportunities to expand our customer portfolio. You will have freedom to set goals and initiatives that makes the Danish team perform even better than today.
• Build & retain relationships: Develop and maintain strong bonds with our customers, ensuring their needs are consistently met.
• Understand customer & market needs: Gain deep insights into our customers’ business goals and cybersecurity requirements in general.
• Drive growth: Identify chances to expand existing partnerships through upselling and cross-selling.
• Collaborate internally: Work closely with our teams to ensure we deliver solutions that exceed customer expectations.
• Monitor and report: Keep an eye on customer satisfaction, account performance, and market trends, and share your insights with the team.
• Stay informed: Keep up with the latest industry trends, emerging threats, and competitive developments to always offer the best advice.

Your Potential Background

To succeed in this role, we believe that you

• Bring extensive experience from the cybersecurity industry.
• Have a proven success as a Key Account Manager or in a similar client-facing role, ideally within the cybersecurity sector.
• Demonstrate exceptional communication and interpersonal skills, fostering strong connections with clients and stakeholders.
• Possess a proactive, results-oriented attitude and thrives in dynamic, fast-paced environments.
• Excel in organizational skills with the ability to manage multiple tasks and priorities simultaneously.
• Have a track record of building and maintaining long‑term, trusted client relationships.
• Tackles challenges with a solution‑driven mindset and remains composed under pressure.
• Are proficient in CRM tools (preferably Hubspot) and skilled in using the Microsoft Office Suite.
• Exhibit business-level fluency in reading, writing, and speaking both Danish and English.

Due to the sensitivity in our assignments, we require Danish or Swedish citizenship or citizenship in an EU country.

Join Our Mission Toward a Safe Digital Future

If you truly want to make a difference and make our world a little bit safer, this is the place for you. At Truesec, you'll get to be at the forefront of fighting cybercrime instead of reading about it in the news. This is your chance to be part of an exciting journey in a leading cybersecurity company - and learn from some of the best in their field.

So, are you ready to team up with the most dedicated team of experts and be part of a meaningful mission? Then we are excited to get to know you!